Service Advisor

Overview Join to apply for the Service Advisor role at Fort Collins Kia . This range is provided by Fort Collins Kia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50,000.00/yr - $90,000.00/yr Benefits Pay based on experience Medical & Dental Insurance Paid Vacation Closed Sundays Great Work Environment Wonderful Culture Responsibilities Make sure the work specified on the repair order is completed with efficiency, accuracy and in accordance with dealership policies Explain to Technician what Customer has described so that the Technician can Diagnose, maintain, and repair vehicle automotive systems efficiently. Communicate with Customers about what the Technicians may have found and if any additional service is needed. Explain online multi-point inspection report Make sure repairs under warranty are completed to manufacturer specifications Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Are a fast learner Have excellent written and verbal communication skills Have excellent customer service skills Are a team player Are computer literate Have a valid driver’s license Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level A desire for a long term career with a growing organization Personal and professional integrity ADP computer experience a plus Seniority level Entry level Employment type Full-time Job function Other Industries Motor Vehicle Manufacturing #J-18808-Ljbffr