Service Area Manager
Netpace Inc
Service Area Manager
Location: 12046 Florence Ave, Santa Fe Springs, CA 90670
Reports To: Service Department Manager
Job Type: Full-Time
Company Overview: We are a leading mechanical contracting firm approaching $100 million in annual revenue, with a robust $18 million service department. Backed by strong engineering and controls teams, we specialize in design/build, design/assist, and plan & spec projects. We pride ourselves on long-term client relationships and organic growth through exceptional servicenot sales-heavy tactics.
Position Overview: We are seeking a mechanical/controls hybrid professional to join our team as an Area Manager in our service department. This role is ideal for someone with a solid background in either mechanical systems or controls (with a willingness to develop the other), who thrives in a dynamic environment that blends technical expertise with customer-facing project management and sales. This is a rare opportunity to join a well-supported team where small-to-medium retrofit and repair projects are sourced directly from our existing client base. You'll be supported by our experienced internal engineering and controls teams, and collaborate with service technicians and other area managers.
Key Responsibilities:
- Project Management: Oversee and manage small-scale service, controls, and retrofit projects from concept through completion.
- Technical Sales: Identify and develop project opportunities within our existing client base; prepare and present proposals and estimates.
- Client Engagement: Act as a key point of contact for service clientsunderstanding needs, resolving issues, and building trust.
- Field Support: Provide real-time technical and troubleshooting support to field service technicians, especially on hybrid mechanical/controls issues.
- Collaboration: Work closely with internal engineering and controls teams to deliver successful outcomes across varied project types.
- Training & Development: Participate in cross-training to build well-rounded expertise in both mechanical systems and controls.
Qualifications: Required:
- 8+ years of experience in mechanical systems OR building controls
- Strong foundational understanding of HVAC service, repair, and retrofits
- Willingness and aptitude to grow into a hybrid mechanical/controls role
- Proven project management and/or technical sales experience
- Excellent communication, problem-solving, and client relationship skills
Preferred:
- Experience supporting or managing controls-related service projects
- Previous exposure to both mechanical systems and controls systems in commercial environments
- Ability to interpret mechanical and controls drawings and specifications
Why Join Us:
- This is an opportunity to work and know the 360 degree of System Controls, from both Mechanical and Controls perspective, that too in a high performing and one of the top players in the nation, in this domain.
- Join a high-performing, collaborative service team with a track record of success
- Work for a financially stable company with a reputation for quality and integrity
- Be part of an organization that invests in training and cross-disciplinary development
- Enjoy a balanced role that blends technical work, sales, and project management.
$90k - $115k
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