Phlebotomy Supervisor

Position Labcorp is seeking a Phlebotomy Supervisor to join our team in Charlotte, NC. Job Responsibilities Supervise a team of (20+) phlebotomists working in Patient Service Centers and/or physician’s offices. Manage patient flow, wait times, inventory levels, and information logs. Monitor monthly productivity and report any deviations as necessary. Coordinate phlebotomists’ schedules through resourceful and creative thinking. Perform operational duties such as payroll, monthly schedules and performance appraisals. Partner with Human Resources regarding employee relations issues and disciplinary actions. Hire and train phlebotomists to fill any open positions. Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management. Provide exceptional customer service to all patients and clients. Assist in the set‑up of new Patient Service Centers or Client Offices. Provide resolution of any patient or client issues. Perform, collect and prepare specimens when needed. Travel to additional sites as necessary. Minimum Qualifications High school diploma, GED or equivalent. Phlebotomy certification or completed training program or 3 months or more experience as a phlebotomist. Preferred Qualifications 6 years or more experience as a phlebotomist. 3 years or more with phlebotomy managerial, supervisory or team‑leader experience. Additional Job Standards Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist. Proven track record in providing exceptional customer service. Strong communication skills; both written and verbal. Ability to work independently or in a team environment. Comfortable working under minimal supervision. Flexibility to work overtime as needed. Able to pass a standardized color blindness test. Valid driver’s license with clean driving record and reliable transportation. Minimum age of 21 years. Benefits Medical, Dental, Vision, Life, STD/LTD coverage. 401(k) plan for 20+ hour work schedule; 401(k) only for PTO or FTO for 20+ hour schedule. 7 on/7 off schedule receives all benefits except PTO/FTO. Tuition Reimbursement. Employee Stock Purchase Plan. Equal Employment Opportunity Labcorp is a proud Equal Opportunity Employer. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. #J-18808-Ljbffr