Maintenance Engineer

Maintenance Engineer

Summary: The Maintenance Engineer supports the effective operation of the hotel by maintaining/repairing hotel physical assets in a timely, safe, and cost-effective manner. Essential Functions: Perform preventive maintenance and necessary repairs on equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical, and guest rooms; replace wall board, paint. Complete maintenance work orders, take equipment and meter readings, and maintain log to notify next shift, in accordance with hotel policies and procedures. Resolve guest requests/complaints in a courteous, efficient and safe manner to maintain a high level of customer satisfaction and quality. Clean and maintain department equipment and work areas. Inspect the hotel property in accordance with the assigned schedule to ensure everything is in working order. Report inventory usages and shortfalls to department management. Respond to emergency situations including fire alarms, bomb threats, disasters, and power failures; notify the appropriate authorities in accordance with established procedures. Proactively identify safety hazards and report these to department management. Resolve elevator breakdowns in accordance with established procedures. Assist with maintenance of parking lot. Other duties as assigned by management.

Skills: Working knowledge required to maintain and repair HVAC, electrical and plumbing equipment and perform carpentry, repair work, construction and renovation work. Ability to read and understand written operating instructions and work order requirements. Good command of the English language; second language proficiency desirable Excellent time management skills and ability to multi-task and prioritize work Good customer service skills. Excellent organizational and planning skills. Ability to work well independently and in a team environment.

Competencies: Action Oriented – Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Communication Skills – Is able to communicate clearly and succinctly in a variety of communication settings, styles and methods; can get messages across that have the desired effect. Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Work Quality – Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; facilitates a learning environment leading to the most efficient and effective work processes.

Education and Experience: High School education or equivalent work experience. 2+ years of experience in building maintenance or related industry preferred. All positions must also complete any additional training required by manager or as assigned by the Brand or Moody.

Physical Demands & Work Environment: The employee is frequently required to stand, bend, kneel, walk and reach with hands and arms. This position requires the ability to occasionally lift, push and pull products and supplies, up to 75 pounds. This job operates in a hotel environment and routinely uses standard maintenance equipment. Use of paint, pool chemicals, oil, pesticides and other chemicals. Workdays and work hours may vary and on call is required. This position works indoors and outdoors.