Concession Cashier ONT Field

Concession Cashier

The Concessions Cashier is responsible for providing exceptional food & beverage event day service to ONT Field guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Essential Functions:

• Assists in maintaining, organizing and cleaning all equipment
• Attention to detail and consistency in every aspect of service Ensures all merchandizing and signage is properly displayed for each event
• Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
• Obtain assigned workstation at beginning of shift
• Greet guests in a warm and welcoming manner
• Accurately use POS system while serving high volumes of guests in concessions stands
• Follow cash handling and tip reporting guidelines
• Expedite guest food orders in a timely manner at concession stands or portables
• Stock product, set up condiment stations, cashier stations and display baskets
• Thoroughly complete all station set-up and breakdown responsibilities
• Practice proper product control and handling of all inventory and equipment
• Partner with other team members to ensure food and beverage quality
• Assist in preparation of food items
• Check concessions equipment to ensure proper use
• Understand and execute responsible alcohol service
• Understand and maintain proper sanitation and food safety
• Be comfortable with the Arena and know how to navigate personally, as well as, assist guests
• Help maintain and ensure excellent customer service
• Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
• Other duties as assigned

Experience/Training/Education Requirements:

• Must be a minimum 21 years of age
• Highschool Diploma or GED
• Previous customer service and cash handling experience is a plus
• Basic math and cash handling experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
• Working knowledge of food production techniques, purchasing, and sanitation procedures
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
• Must be able to work evenings, weekends, and holidays

License/Certificate: A valid food handler's card is required for this position. The company will cover the cost of the training and compensate employees for the time spent completing the course. The certification must be obtained within 30 days of the hire date

Physical and Environmental Requirements:

Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 25 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events. Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass the background. Employee should use precautions & follow safety guidelines.