Crew Chief
Paul Davis Restoration of Temecula Valley
Job Description
Job Description
WATER, MOLD, SMOKE, FIRE MITIGATION LEAD/CREW CHIEF
Are You A Mitigation Lead Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? You Can’t Believe How Great The Job Is… Who knew you could enjoy working at a company so much?… you love that people are relying on you … you make the money you deserve (with opportunities for bonuses and even prizes!)… you’ve got a long-term career with a clear path of growth (And we’re just scratching the surface. Paid training and you even get your birthday as a paid day off… we’re not like any place you’ve ever worked at before.) If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now . This is not for you. But…- If you work at a job you can barely tolerate…
- If you work at a job that doesn’t respect you…
- If you work at a job that fills you with dread the night before
- And if you want a job where you CAN’T WAIT to get to work to see your co-workers and to push yourself to be more successful, and even to make a lot of money …
- Make more money: we pay more than most
- Your birthday is a paid day off
- Paid training
- Paid holidays
- Paid Wellness Days
- Amazing 401(k)
- Benefits, including Medical and Dental
- Quarterly all-company breakfast meetings that the bosses cook for you!
- Paid uniform
- A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance)
We recently expanded further into a second building, we’re adding more team members, and you should see the plan we have for growth beyond this. (There’s a reason we’ve never had a down year and never had to tighten our belt). Are You A Fit? We are looking for a highly trained professional and organized Mitigation Lead for our fast-paced business. The primary functions of the Mitigation Lead is to:
- Travel to damaged homes or businesses and support the cleanup and restoration of water, mold, smoke and fire damaged property.
- Represent the company to create lasting impressions with our clients that differentiates us from our competition. Demonstrate to all customers, fellow employees and others a sincere concern and interest in each customer and in the services provided to each customer.
- Is expected to maintain a positive attitude while resolving production, mechanical, and scheduling difficulties which may be encountered from time to time.
- Demonstrate company services knowledge and continue to educate in technique, equipment, technology, etc
- Determine and execute proper mitigation and remediation procedures.
- Responsible for learning and staying up to date with all required programs, including but not limited to DASH, Xactimate, Symbility, MICA, Matterport, etc.
- Oversee all scheduling of jobs and water loss inspections to control unneeded overtime.
- Effectively communicate project expectations to team members and customers, in a timely and clear fashion.
- Files are properly documented and up to date, including but not limited to Dates, Participants and Compliance Tasks.
- Meet our program's guidelines (response time, initial upload time, final upload & cycle time).
- Train, coach, mentor, motivate, and supervise your mitigation team, and influence them to take positive action and accountability for their assigned work.
- Provide training, expertise and supervision.
- Ensure the compliance with OSHA guidelines as well as Paul Davis safety standards.
- Ensure that all paperwork, data entry and photos are being completed and are thorough.
- Assure moisture inspections and documentation is being performed correctly when inspecting & servicing losses.
- Utilize drying equipment according to company and industry standards.
- Perform demo services according to company procedures including maintaining a clean work site.
- Identify and follow all company procedures regarding potential lead and asbestos containing materials.
- Identify and resolve client concerns promptly.
- Lead team to handle client concerns with a sense of urgency.
- Lead project in mitigation jobs.
- Make sure the calendar/compliance tasks are current and updated in a timely manner.
- Perform Job site inspections of crew to ensure quality control.
- Ensure mitigation department vehicles and equipment are kept clean and organized at all times.
- Perform other duties as needed or assigned.
- Lead is task oriented, a problem solver, is empathetic, passionate and excited.
- You are a winner with a provable track record of success.
- You work hard
- You love working with a team
- You’re tech savvy
- You love to challenge yourself and you want to learn
- You are resourceful
- You understand the importance of serving others (your team members and our customers)
- You understand and are willing to follow our core values:
- Deliver what you promise
- Respect the individual
- Have pride in what you do
- Practice continuous improvement
Requirements:
- Must be able to have flexible availability including weekends and some nights.
- Must have strong communication skills.
- Must have mitigation experience.
- Must be able to work with other technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
- Must be able to utilize phone, cell phone, text, email and internet.
- Must be motivated to work independently and multi-task.
- … Knowledge on DASH, Xactimate or Symbility is a PLUS!
Benefits:
- Medical Insurance
- Dental Insurance
- 401k
- Overtime Available
Vacancy posted 10 days ago
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