Customer Service & Sales Representative

Job Description

Job Description

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in inside sales and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Compensation:

$16 - $18 hourly

Responsibilities:

• Regularly meet with sales lead to receive the newest service and product knowledge
• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
• Maintain customer accounts and update with new account information as needed
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Find patterns in customer complaints and bring them to the team for improvement

Qualifications:

• Display strong communication skills, active listening skills, and personal skills
• Must have graduated high school, received a G.E.D. or equivalent
• Strong knowledge of customer interface and interaction

About Company

Image360 South Orlando is part of a leading national network specializing in custom graphics, signage, displays, and visual communication solutions.

Our products and services include interior and exterior signage, vehicle and fleet graphics, wall murals, window graphics, banners, dimensional lettering, ADA signage, directional systems, displays, exhibits, and other custom visual communication products.

We help businesses turn their ideas into effective, professional visual solutions—from the initial concept and estimate through production and installation.