Field Service Representative - NW Indianapolis
Full-time
MRINetwork Jobs
My client, a leading manufacturer of capital equipment serving industrial and manufacturing clients across North America, is seeking a mechanically inclined, customer-focused Technical (Field) Service Representative to join our growing field service team. This is an excellent opportunity to join a technology-leading company in a high-growth, high-impact industry.
Key Responsibilities
- Install, commission, and service capital equipment at customer sites
- Perform preventative maintenance, diagnostics, and repairs on mechanical systems (electrical troubleshooting a plus)
- Provide both remote and on-site technical support and training for customers
- Document service activities and maintain accurate records
- Collaborate with engineering and sales teams to resolve customer issues
- Travel regionally and occasionally nationally (50%+ travel required)
Ideal Candidate Profile
- Education: Associate degree or technical certification in Mechanical Engineering Technology, Mechatronics, Industrial Maintenance, or related field (Ivy Tech or similar trade schools preferred)
- Experience: 4+ years in a service technician or mechanical support role. Customer-facing capital equipment industry experience desired. Experience within the furniture, auto and boat seating, and/or apparel a plus.
- Skills:
- Strong mechanical aptitude; able to read mechanical drawings and schematics
- Basic understanding of electrical systems (wiring, sensors, PLCs a plus)
- Familiarity with CAD software preferred
- Excellent communication and customer service skills
- Self-starter with the ability to work independently in the field
- Other Requirements:
- Valid driver’s license and clean driving record. Passport for occasional travel into Canada or Mexico.
- Ability to lift 50 lbs and work in industrial environments
- Willingness to travel 50-75%
What We Offer
- Competitive base salary
- Vehicle allowance and mileage reimbursement
- Training and professional development
- Benefits package includes medical, dental, vision, PTO and holidays
- Career growth opportunities into senior service or technical sales
Vacancy posted a month ago
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