Remote Customer Experience Specialist - Billing & Retention
RFNOW
- Remote job
RFNOW is seeking a Customer Experience Specialist to provide exceptional service for both residential and business internet subscribers. You'll be responsible for addressing inquiries and assisting with account issues while ensuring customer satisfaction and retention. The role requires strong problem-solving skills and experience in customer service, particularly in the telecommunications sector. In addition to excellent communication abilities, you must be eligible to work in Canada and flexible with your schedule. RFNOW offers a competitive compensation package, career growth opportunities, and a collaborative work environment. #J-18808-Ljbffr RFNOW
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- ...support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving... ...volume call management and resolving billing inquiries. Ideal candidates will... ...effectively using various tech tools. Experience in customer service and retention efforts...Remote workWork from home
- ...-weeks are conducted remotely at home, with live trainers... ...day to connect our customers to the people, places... ...seeking a Customer Experience Specialist, to help us build and... ...about their bill, installation, or service... ...customers for billing, retention and sales calls Troubleshooting...Remote workFull timeWork at officeLocal areaWork from homeMonday to FridayShift work
- ...Proactively engaging high-risk customers, the full-time CX Retention Specialist will focus on preventing non-pay and billing-related churn through outreach, issue resolution,... ...strategies Required Qualifications 2-5 years of experience in Customer Success, Billing Operations,...Remote workFull time
$43k - $60k
...About Our Agency We help customers with their insurance and... ...Qualifier Customer Retention Specialist Seeking a Customer Retention... ...with a focus on customer experience. Previous experience in... ...insurance licenses. This is a remote position. Compensation:...Remote workWork at office- ...seeking a dedicated and experienced Retention Specialist to join our Customer Success Team. This is a highly... ...problem-solving abilities, and hands‑on experience in call center, retention,... ...weekdays between 10 AM and 8 PM Eastern. Remote: 100% Online; home‑based OUTSIDE of...Remote jobHourly payFull timeWork from homeMonday to FridayFlexible hoursShift workWeekday work
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Customer Support Specialist (Pet Insurance) - Hybrid Position At Prudent... ...policy inquiries, billing, and claims‑related... ..., IL and 2 days remote). Key Responsibilities... ...ensure seamless customer experience Assist with payment... ..., and customer retention efforts Identify trends...Remote workWork at officeFlexible hoursRotating shift- Customer Experience Specialist Location: Manitoba, Canada Employment Type: Full‑time, Remote Position Position Overview As a Customer Experience... ...assisting with account and billing inquiries, and working to... ...the CRM system. Customer Retention Handle escalated customer...Remote workFull timeMonday to FridayFlexible hoursShift workAfternoon shift
$11.5 - $12 per hour
A customer service provider is hiring a Remote Customer Service Representative to assist customers through various... ...least 2 years of customer service experience and strong communication skills.... ...solving problems to enhance customer retention. Compensation is $11.50-$12.00/...Remote job$55k - $60k
...Customer Retention Specialist/ Retention Coordinator, Rate Specialist At Rectangle Health, we believe... ...all customer rate requests or billing adjustment cases that stem from our... ...revenue recognition and positive customer experiences. This individual needs to be able to...Work experience placementWork at office- ...What We Need Corpay wants to hire a Customer Retention Specialist within our NA Fuel division. This position... .... Creating a reliable customer experience by anticipating client needs,... ...resolving credit‑related issues, including billing, reconciliation, and write‑offs....Work at officeLocal area
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...Customer Retention Specialist (Pacific Time Hours) Trupanion is a leading provider of medical insurance... ..., connection, and collaboration in a remote environment. Please Note: We are... ...deliver seamless and efficient member experience Prioritize and manage time effectively...Remote workHourly payFull timeCasual workWork at officeHome officeWork visaRelocation packageMonday to FridayFlexible hoursShift workNight shift- ...A leading customer service company is looking for a Customer Service Associate to work from home in the US. You will engage with customers... ...solutions to their inquiries, including service issues and billing questions. The position emphasizes excellent communication skills...Remote workWork from home
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Customer Experience Operations Specialist (Remote, West Coast US) Customer Experience Operations Specialist (Remote,... ...automates and optimizes proposals, billing, payments and workflows in a... ...components required to track Net Revenue Retention (NRR) performance. Enablement:...Remote jobFull timeImmediate startWork from homeFlexible hours$15 per hour
...Dish Network Corporation is looking for a Customer Experience Representative to serve as a resource for billing, programming, and technical troubleshooting. You will engage with customers to promote our products and services. This full-time, work-from-home position...Remote workHourly payFull timeWork from home- ...Customer Retention Specialist Corpay wants to hire a Customer Retention Specialist within our NA Fuel... .... Creating a reliable customer experience by anticipating client needs, resolving... ...resolving credit-related issues, including billing, reconciliation, and write-offs....Work at officeLocal area
$50k - $70k
...Paid time off Training & development Customer Retention Specialist – Service Focused with In-Book Sales... ...delivering a high-quality customer experience. This role is ideal for someone who... ...with policy changes, endorsements, billing questions, and account updates Build...Full timeWork at office$40k - $60k
...Customer Retention Specialist - State Farm Agent Team Member Full Time in Massillon - OH Benefits 401... ...Assist customers with policy changes, billing questions, and coverage explanations... ...insurance or customer service experience is a plus. Compensation $40,000.00 -...Full timeFor contractorsFlexible hours$44k - $52k
...driven growth rooted in real customer outcomes. To date,... ...HighLevel operates as a global, remote-first organization built for... ...Who You Are : As a Customer Retention Specialist, you're going to be... ...issues to leadership. Customer Experience & Documentation Deliver personalized...Remote workFull timeWorldwide$50k - $70k
...advancement ~ Paid time off Customer Retention Specialist - Insurance Sales & Service Make... ...interactions Assist clients with billing inquiries, coverage updates, and... ...ensure a seamless, high-quality customer experience What We're Looking For...For contractorsWork at office$20k - $35k
...4 hours You May Be a Great Fit as a Customer Retention Specialist at Tracie Brown State Farm Insurance... ...about policy cancellations. Assist with billing questions, problem solving and... ...Detail‑oriented with a focus on customer experience. Thrives in a positive, team‑...For contractorsWork at office$50k - $70k
...Customer Retention Specialist Nick DeMaio State Farm is seeking a dynamic, service-oriented Customer... ...delivering a high-quality customer experience. This role is ideal for someone who... ...with policy changes, endorsements, billing questions, and account updates. Build...For contractors$55k - $75k
...Customer Retention Specialist Service Focused Ginny Thompson State Farm is seeking a service-oriented... ...delivering an exceptional service experience. This role is ideal for someone who... ...assist with policy updates, renewals, billing questions, and claims support while...For contractors- ...POSITION OVERVIEW The Remote Bilingual (Spanish and English) Customer Service Account... ...YEAR of relevant industry experience (preferably State Farm).... ...interaction reinforces trust, retention, and confidence in our agency... ...in policy servicing, billing, endorsements, claims...Remote workWork from homeMonday to Friday
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...by top‑rated, 100% U.S. based customer support. Based in Scottsdale,... .... We are now offering fully remote positions in your neighborhood... ...explaining cellular phones, billing, or answering general questions... ...learning and creating great experiences for our customers....Remote workHourly payFull timePart timeWork at officeLocal areaWork from homeShift workWeekend workAfternoon shift- ...AssuranceAmerica Managing General Agency, LLC is looking for a Customer Experience Representative in Atlanta, GA. The role involves managing inbound customer inquiries related to underwriting and billing while providing solutions that align with company standards. This...Remote work
$17 per hour
...GetixHealth is seeking Customer Service Representatives to provide exceptional service and... ...a high volume of calls related to billing and medical claims. This role requires strong... ...diploma and 1–2 years of customer service experience, ideally in healthcare. The position...Remote workHourly payFull timeMonday to FridayShift work$100 per hour
...accounting and finance teams. Our customers are the financial brains of... ...deeply about the customer experience, and want to build something... ...integration troubleshooting, billing inquiries, and data export requests... ...both the flexibility of remote and hybrid work and the creativity...Remote workFlexible hours
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