Full-Time Aquatic Facility Manager

Job Description

Job Description

Since 1967, Midwest Pool Management has delivered unparalleled pool management services, creating safe, professional, and positive aquatic environments. Midwest Pool Management is hiring a Year-Round Facility Manager to oversee daily operations and uphold the highest customer service and safety standards at an assigned aquatic facility.

The Facility Manager is responsible for facility operations, staff supervision, client communication, and safety compliance, ensuring adherence to all facility, company, and local health department rules, regulations, and guidelines. This fast-paced role involves daily interaction with clients, office staff, field supervisors, and on-site team members. The Facility Manager ensures assigned staff have the training, resources, and support needed to succeed.

This role is ideal for an individual who is organized, proactive, solution-oriented, and confident in leading a team in a dynamic environment.

Schedule & Pay

• Schedule: Full-Time, Year-Round (hours vary based on facility and operational needs)
• Employment Type: Full-Time, Year-Round
• Pay: Salary

Qualifications

• Strong leadership, organizational, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to resolve issues using established procedures and escalation processes
• Punctual, dependable, and deadline-driven
• Ability to lift 50+ pounds and transport 50+ feet to perform rescues or move equipment/chemicals safely
• Ability to respond to emergencies and administer first aid and CPR (training on these skills will take place during Lifeguard Certification if not already certified)
• Ability to operate pool equipment and machinery (training provided as needed)
• Experience supervising staff and overseeing daily operations (preferred)

Responsibilities

• Ensure the assigned facility meets all safety, operational, and customer service standards
• Identify, document, and correct unsafe or potentially hazardous conditions
• Maintain Emergency Action Plans and update procedures with direct supervisor as needed
• Monitor water chemistry and ensure readings are documented in a timely and accurate manner
• Develop and oversee daily, weekly, and monthly maintenance and cleaning schedules
• Ensure all areas are clean, organized, and visually appealing, including pump room, pools, decks, bathrooms, offices, and storage areas
• Supervise Assistant Managers, Head Lifeguards, Lifeguards, and all other assigned staff; lead monthly in-service trainings to ensure staff are up to date on skills
• Create and manage staff schedules, fill shifts as needed, and communicate staffing concerns with the MPM Office
• Complete employee evaluations and enforce company policies consistently
• Accurately complete payroll reports and required documentation by established deadlines
• Serve as the primary communication liaison between staff, Field Supervisors, the MPM Office, and the Client
• Represent Midwest Pool Management and the assigned facility in a professional manner at all times and wear the company uniform while on duty

Certifications & Training

• Lifeguard Certification required (StarGuard Elite or equivalent). Lifeguard training is available and must be successfully completed prior to working
  • The Certification Course covers emergency response, first aid, CPR, and AED use - skills that are essential for responding quickly and confidently to emergencies