Assistant General Manager

Assistant General ManagerAre you ready to step into leadership, drive performance, and grow with one of the leading fitness brands in the nation? We are looking for a motivated and energetic Assistant General Manager (AGM) who's ready to elevate their career and take on a high-impact opportunity to learn the business, lead sales efforts, and build your path to becoming a General Manager!Job SummaryThe Assistant General Manager (AGM) is responsible for supporting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This role also includes a strong emphasis on sales, member experience, and team development, and is designed for future leaders who are ready to drive results today while continuously developing for tomorrow.Key ResponsibilitiesSales Leadership: Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniquesTeam Coaching & Accountability: Help train, motivate, and manage the front desk teams to deliver high performanceOperations Support: Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverageMember Experience: Lead by example in delivering exceptional service and handling member inquiries or escalations with urgencyKPI Tracking & Action: Monitor performance metrics and contribute to improvement strategies aligned with club goalsCulture Builder: Foster a high-energy, team-oriented environment that reflects Crunch's 'No Judgments' philosophyGrowth Development: Actively participate in leadership development to prepare for a future General Manager roleDuties & ResponsibilitiesAchieve target revenue goals through leadership and motivation of employeesPromote a professional and inviting environment that enhances the quality of service and care offered to membersDemonstrate a working knowledge of all standard operating procedures and policiesConduct tours and telephone inquiries for prospective membersMonitor flagged check-ins and alerts to increase revenue and collectionsCoordinate and work with other departments, including Personal Training and Group FitnessTrain and supervise the front desk, cleaning, and Kid's Crunch staffAssist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, marketing events, promotional content, and general club maintenanceEnsure club meets standards for cleanliness, maintenance, safety, and securityOther duties as assignedCompensation & Perks30+ Hours Per WeekPerformance Bonus OpportunitiesPaid Time OffFree Crunch MembershipDiscounted personal training, retail and drinksQualificationsHigh school diploma or equivalentBachelor's degree (preferred)Sales experience - 2+ years (preferred)Management experience - 2+ years (preferred)CPR/AED certification (preferred)Strong leadership skillsStrong organizational and administrative skillsStrong sales and business acumenExcellent written and verbal communicationPass Background checkNot eligible to work remotelyWhat We're Looking ForExperience in a sales or leadership role, preferably in fitness or a fast-paced service industryStrong sales drive and ability to hit individual and team targetsNatural leader who thrives in a team setting and isn't afraid to get on the floor and lead by exampleExceptional communication, organization, and problem-solving skillsHigh level of professionalism, integrity, and reliabilityPassion for health, fitness, and personal developmentAbove description may be subject to change or alteration at any time. Compensation: $16.00 per hourCrunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.