Ambassador (Front Desk & Customer Service)

Job Description

Job Description

Ambassador | Part-Time

Regency at Montaine | Castle Rock, Colorado

$20/hour

Hiring range based on experience, skills, and qualifications.

Schedule: Saturdays from 10:00 a.m.–5:00 p.m. and Sundays from 11:00 a.m.–5:00 p.m. Additional availability for occasional community events is preferred and will be scheduled as needed.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We're looking for an Ambassador to join our team at Regency at Montaine, a vibrant active adult community in beautiful Castle Rock, Colorado, where residents enjoy exceptional amenities, engaging programs, and meaningful opportunities to connect with their neighbors.

In this role, you'll serve as the face of the community (similar to a front desk associate, concierge, or customer service representative) creating a welcoming and memorable experience for residents and guests by serving as a trusted resource, supporting community events and activities, and helping ensure amenities remain inviting, organized, and enjoyable for everyone.

This is an opportunity to build meaningful relationships, make a visible impact, and contribute to a community where connection, hospitality, and resident experience are at the heart of everyday life.

If you're someone who enjoys helping people, creating positive experiences, staying engaged, and being part of a collaborative team, we'd love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we foster a collaborative culture where team members have the opportunity to build meaningful relationships, make a visible impact, and contribute to thriving communities.

Highlights Include:

• Part-time schedule
• Opportunity to build meaningful relationships with residents and stakeholders
• Engaging, community-focused work environment
• Professional development and growth opportunities
• Collaborative team culture built on connection and purpose
• The opportunity to make a visible impact in the community you serve

What You'll Do

Serve as the Face of the Community

• Serve as a welcoming first point of contact for residents, guests, and visitors
• Answer questions, provide assistance, and respond to resident needs with professionalism and care
• Conduct tours of community amenities and programs
• Promote upcoming events, classes, clubs, and activities

Support Community Events & Programs

• Assist with community events, activities, and resident engagement programs
• Help with event setup, execution, and cleanup
• Encourage participation and help create positive experiences for residents

Support Amenity Operations

• Monitor amenity spaces, grounds, and recreational areas to help ensure a safe and enjoyable environment
• Assist residents utilizing community facilities and rental spaces
• Perform light cleanup, reset furniture, and maintain the appearance of amenity areas
• Submit and follow up on maintenance requests as needed

Provide Administrative Support

• Update community calendars, bulletin boards, and displays
• Assist with data entry, inventory management, reporting, and other administrative tasks
• Support daily community operations as needed

What We're Looking For

• Experience in customer service, hospitality, recreation, events, sales, or a related field
• Outstanding communication and relationship-building skills
• Passion for creating positive experiences and serving others
• Ability to remain professional and solution-focused in challenging situations
• Strong organizational skills and attention to detail
• Comfortable using Microsoft Office and learning new technology platforms
• Ability to work independently and collaboratively as part of a team
• Positive attitude, reliability, flexibility, and enthusiasm

Additional Requirements

• This is a part-time onsite position based within the Regency at Montaine community
• Availability to work Saturdays from 10:00 a.m.–5:00 p.m. and Sundays from 11:00 a.m.–5:00 p.m. is required
• Additional availability for occasional community events is preferred
• Ability to stand and walk for extended periods of time
• Ability to lift and move up to 30 pounds
• No guaranteed minimum weekly hours

Equal Opportunity Employer

Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.