Customer Service Representative

Customer Service Representative / Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strong communication skills, a positive attitude, and the ability to work well in a fast‑paced environment. Responsibilities Respond to customer inquiries via phone, email, and in person Resolve customer complaints and issues in a timely and professional manner Data entry and maintenance of customer information in our CRM system Assist with scheduling appointments and maintaining calendars Perform general administrative tasks as needed Provide excellent customer service to our clients and help maintain positive relationships Insurance industry experience required Qualifications Minimum of 2 years experience in customer service Strong communication and organizational skills Ability to multitask and prioritize effectively Proficient in Microsoft Office and web‑based CRM systems High school diploma or equivalent; college degree preferred Insurance industry experience required Bilingual in Spanish is a plus but not required We offer a competitive salary and a positive work‑life balance. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today! Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals. #J-18808-Ljbffr Spectrum Insurance