Project Manager, Enterprise Operations & Strategic Initiatives

JOB TITLE:  Project Manager, Enterprise Operations & Strategic Initiatives

REPORTS TO : Chief Operating Officer (COO)

DEPARTMENT/LOCATION:  Clinical, On-Site  

JOB CLASSIFICATION:  Permanent, Full-Time, Exempt

REQUIREMENTS: Bachelor's degree in Healthcare Administration, Business Administration, Project Management, Information Systems, Operations Management, or related field. 

LAST MODIFIED: 9/2/2026 

POSITION SUMMARY

The Project Manager, Enterprise Operations & Strategic Initiatives is a strategic leader responsible for planning, executing, and sustaining high-impact organizational initiatives that advance UCI's mission, vision, and strategic objectives. 

This position partners closely with executive leadership, physicians, operational leaders, clinical teams, and external partners to lead complex, cross-functional projects across areas including: 

• Clinical operations 

• Strategic growth initiatives 

• Business development 

• Technology implementation 

• Process improvement 

• Facilities and construction 

• Patient experience 

• Revenue cycle optimization 

• Ambulatory practice operations 

• Organizational transformation 

The Project Manager will serve as UCI's subject matter expert in project management methodologies, helping establish organizational standards, governance structures, project prioritization processes, and accountability frameworks that ensure strategic initiatives are executed successfully and deliver measurable value.

ESSENTIAL FUNCTIONS 

Strategic Project Leadership 

• Lead enterprise-wide projects from initiation through implementation and post-project evaluation. 

• Develop project charters, business cases, project plans, schedules, budgets, communication plans, and success metrics. 

• Facilitate project governance structures that support efficient decision-making and accountability. 

• Manage project scope, resources, dependencies, risks, and timelines while ensuring alignment with organizational priorities. 

• Ensure strategic projects deliver measurable operational, clinical, financial, or patient experience outcomes. 

Operations & Process Improvement 

• Partner with leaders and physicians to identify opportunities for workflow optimization and operational excellence. 

• Lead initiatives focused on improving efficiency, standardization, quality, access, and patient outcomes. 

• Support implementation of Lean, continuous improvement, and change management methodologies. 

• Develop sustainable processes that improve organizational performance across departments.

Technology & Innovation 

• Lead implementation of clinical, operational, and business technology solutions. 

• Coordinate system integrations, workflow redesign initiatives, and process automation projects. 

• Partner with stakeholders to support adoption, training, and sustained optimization of new technologies. 

• Evaluate operational impacts and ensure technology solutions align with business needs and strategic goals.

Facilities & Growth Initiatives 

• Lead project planning and execution for construction, renovation, expansion, and facility optimization initiatives. 

• Coordinate efforts among leadership, physicians, consultants, architects, contractors, and vendors. 

• Support operational readiness planning for new facilities, service lines, and strategic growth initiatives. 

Change Leadership 

• Develop and execute change management strategies that support successful project adoption. 

• Facilitate stakeholder engagement throughout project lifecycles. 

• Build alignment among physician, clinical, and administrative teams. 

• Address barriers to change through communication, collaboration, and influence.

Executive Communication 

• Prepare executive dashboards, presentations, and status reports. 

• Present project recommendations, risks, and outcomes to organizational leadership. 

• Translate complex information into actionable insights and clear decision-making frameworks. 

• Ensure transparency and effective communication throughout project lifecycles.

UCI Leadership & Culture Expectations 

The Project Manager will serve as a culture champion and model the behaviors that support UCI's commitment to exceptional patient care and employee engagement. 

Psychological Safety 

• Creates an environment where team members feel comfortable asking questions, sharing concerns, and offering ideas. 

• Encourages curiosity, learning, and continuous improvement. 

• Addresses challenges with accountability and problem-solving rather than blame. 

Trust & Accountability 

• Consistently follows through on commitments. 

• Holds self and others accountable for results while maintaining respect and professionalism. 

• Demonstrates transparency in communication and decision-making. 

Collaboration & Relationship Building 

• Builds strong partnerships across departments and disciplines. 

• Values physician, employee, and patient perspectives when making decisions. 

• Promotes teamwork and shared ownership of organizational goals. 

Continuous Improvement 

• Challenges existing processes in thoughtful and constructive ways. 

• Uses data to drive decisions and prioritize improvement efforts. 

• Seeks opportunities to improve quality, efficiency, and patient experience. 

Leadership Through Influence 

• Effectively guides project teams without direct reporting authority. 

• Builds consensus and alignment among diverse stakeholders. 

• Inspires engagement and commitment through credibility, communication, and trust.

QUALIFICATIONS & REQUIREMENTS

Education  

· Bachelor's degree in Healthcare Administration, Business Administration, Project Management, Information Systems, Operations Management, or related field. 

Experience  

· Minimum of 7 years of progressive project management experience. 

· Minimum of 3 years leading complex cross-functional initiatives in a healthcare organization. 

· Experience partnering with executive leaders, physicians, and multidisciplinary teams. 

· Demonstrated success managing multiple enterprise-level projects simultaneously.

Certifications  

One or more of the following preferred: 

· Project Management Professional (PMP) 

· CAPM 

· Lean Six Sigma Green Belt or higher 

· Change Management Certification 

Technical Competencies

· Microsoft Project 

· Smartsheet 

· Monday.com 

· Jira 

· Microsoft 365 Suite (Teams, Planner, Outlook, SharePoint, Excel, Power BI, PowerPoint) 

· Process mapping and workflow analysis 

· Project governance and portfolio management 

· Change management methodologies

· Healthcare operations and ambulatory practice management knowledge

Success Measures

Within this role, success will be demonstrated through: 

• Achievement of project goals, milestones, and budgets. 

• Measurable improvements in operational performance. 

• Successful adoption of project outcomes by stakeholders. 

• Increased organizational project management maturity. 

• Strong physician and leader engagement. 

• Positive contribution to UCI's culture of accountability, transparency, collaboration, and psychological safety. 

WORKING ENVIRONMENT  

This role is based in a fast-paced, patient-focused urology clinic where collaboration is key. Our team of physicians, nurses, and support staff work together in a modern facility equipped with an EHR system and on-site diagnostic services. The atmosphere is professional yet warm, with a shared commitment to delivering compassionate, high-quality care to a diverse patient population.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Potential exposure to infectious diseases, bloodborne pathogens and chemical cleaning agents. Electronic medical records (EMR) systems, phone systems and standard medical equipment.

Local Travel

Frequent travel to different clinic sites to monitor project milestones.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged Sitting & Standing: Alternating between desk-based planning (frequent sitting) and walking the clinic floor (frequent standing/walking)
• Navigating multi-department clinics, hospital corridors, or active renovation zones during operational rollouts or facility audits.
• Bending and Stooping: Occasional bending or crouching to inspect low-level equipment layouts, server racks, or floor-level utilities.
• Light Lifting: Lifting, carrying, or moving office supplies, project binders, IT hardware, or clinic signage weighing up to 20 pounds occasionally.

· Fine Motor Skills: Constant manual dexterity for heavy computer use, touchscreens, mobile devices, and drafting complex Gantt charts.

• Verbal & Auditory Clarity: Constant communication to lead stakeholder meetings, direct vendors, and coordinate with clinical staff in fast-paced or active care spaces.
• Close Visual Acuity: Extensive screen time for budget tracking, blueprints, or medical software data analysis, alongside strong spatial awareness to safely navigate busy patient-care environments.

COMPANY OVERVIEW 

OUR MISSION:  To provide compassionate, world-class urologic care and exceptional experiences for our patients, employees and partners.

OUR VISION:  Curing the world of urologic disorders, one person at a time.

OUR VALUES :   At UCI, we are passionate about patient experience and making the healthcare journey from diagnosis through treatment as easy and stress-free as possible! Through unmatched integration and access for patients, partner hospitals and other physicians in the community, we provide world-class urologic care in an attentive environment where you are at the center of all we do.