Program Specialist

Program Specialist

Major Duties:

• Maintains and manages clinical and operational databases used to support epilepsy program activities.
• Develops and executes database queries to retrieve, validate, and analyze healthcare data.
• Designs dashboards and reports that monitor program performance, utilization, and operational outcomes.
• Analyzes healthcare delivery processes and identifies opportunities for improved efficiency and effectiveness.
• Evaluates program data and develops recommendations to support leadership decision making.
• Coordinates program activities involving clinical, administrative, and operational stakeholders.
• Develops, maintains, and updates program procedures, documentation, and operational resources.
• Prepares written reports and presentations communicating analytical findings and recommendations.
• Supports program evaluation, quality improvement, and research-related activities through data collection and analysis.
• Provides guidance regarding program processes, workflow requirements, and operational procedures.

Work Schedule: Monday-Friday, 8:00am - 4:30pm (Subject to change based on the needs of the Agency)

Telework: Ad-hoc

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/PD041850

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Physical Requirements: The work is primarily sedentary, involving extended periods of sitting while performing computer based tasks such as data analysis, reporting, and coordination activities. There may be occasional walking, standing, and carrying of light materials such as documents or equipment.

Work Environment: Work is performed in an office and clinical environment with typical safety precautions. The employee may have occasional exposure to clinical settings such as outpatient clinics or inpatient units but is not exposed to hazardous conditions beyond those normally encountered in a healthcare facility.

US Department of Veterans Affairs