Senior Product Manager

Senior Product Manager, 5G Advanced Network Solutions (ANS) for GovernmentThe Senior Product Manager, 5G Advanced Network Solutions (ANS) for Government is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Senior Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. The Senior Product Manager, 5G ANS for Government will also be a champion and leader for customer solutions leveraging the power of T-Mobile's nationwide 5G Stand Alone network, selecting and testing solutions that resolve customer challenges. The 5G ANS for Government team leverages advanced 5G technologies like Network Slicing, Local Breakout, and Private 5G Networks to create business outcomes, so an ideal candidate would be familiar with 5G Network technology, as well as key challenges and strengths. The Senior Product Manager, 5G ANS for Government will build and maintain strong high-level relationships with current and potential customers, industry partners, and internal stakeholders such as Network Engineering, Information Technology, Customer Care, and Marketing. This role will drive executive relationships through your extensive knowledge and industry solutions, including determining the most effective go-to-market and partnership collaboration strategies.This role is ideally suited for a "jack-of-all-trades" candidate leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Senior Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support process improvement and technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as neededJob Responsibilities:Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and roadmap.Identifies target customer(s) for existing or future products, and designs and drives end user product research.Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunityConducts analysis of quantitative and qualitative data to identify product innovationOpportunities or root cause of issues and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making.Works with stakeholders and follows enterprise process to secure and maintain product funding.Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.Drive specific ad hoc analysis and presents information to executive level management on request.Influences product feature set and positioning strategies to improve customer experience, and drive or support growth.Works with external third parties to assess partnerships and licensing opportunities.Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunities for innovation of the product.Leverages customer insights for product vision, strategy, roadmap, priorities.Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.Create, manage, foster an active VOC feed for themselves and team.Actively looks for opportunities to delight or meet customer's unmet needs.Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset.Creates an environment and culture where the team is immersed in customer-first mindset.Tests ideas with real customers to ensure that the product delivers the desired benefit.Translates product/platform strategy by writing detailed requirements and creating required documentation and artifacts.Owns and manages product backlog and priorities with our business and technology partners.Scopes and ensure alignment on the prioritization of activities based on business and customer impact.Collaborate with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into roadmap.Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.Generates and maintains dashboards and reports that track product health and success metrics.Conduct Product Quarterly Business Reviews (QBR's) and Steering meetings.Runs beta and pilot programs with early-stage products and samples.Collaborates with advertising and public relations to promote products.Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation.Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.Accountable for product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to stakeholders at all levels.Manages development of adoption tools and training materials.Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.Develop positive working relationships with Customer groups or Customer Representatives.Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.Develops adoption tools and training material.Education:Bachelor's Degree (Required)Work Experience:7+ years of relevant Product Management experience.Advanced level understanding of customer experience.Experience launching products in the Government / Public Safety segmentKnowledge, Skills and Abilities:Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required)Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)• At least 18 years of age• Legally authorized to work in the United States Travel:Travel Required (Yes/No):Yes DOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoBase Pay Range: $121,600 - $219,400Corporate Bonus Target: 20%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based