Service Technician

Service Technician

Join Southeastern Garage Doors (Banko), a trusted leader since 1984. We've built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we've helped homeowners and businesses choose durable, high-quality garage doors, backed by a team of dedicated employees who deliver expert service with honesty and care. If you're looking to grow your career with a company that values its people and takes pride in its work, Southeastern Garage Doors (Banko) is the place to be.

As a Service Technician, you will diagnose, repair, install, and maintain garage doors and openers, ensuring safe, high-quality work and exceptional customer service. Southeastern Garage Doors (Banko) is committed to providing top-tier training, industry-leading tools, and long-term career growth.

Key Responsibilities:

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronic components for proper function.
• Document completed work, materials used and maintain accurate inventory.
• Maintain a safe, clean work environment and company vehicle.
• Communicate professionally with customers and provide solution-based recommendations.
• Review work orders for accuracy before leaving job sites.
• Work closely with management and report any job-site issues promptly.

Qualifications:

• High school diploma or GED required.
• At least 12 years of experience in garage doors, construction, electrical, HVAC, or a related trade.
• Mechanically inclined with strong problem-solving skills.
• Valid driver's license with a clean 3-year driving record.
• Ability to lift 75+ lbs, work on your feet, from a ladder and perform tasks in outdoor conditions.
• Strong communication and customer service skills.
• Ability to pass a background check and drug screen.
• Comfortable with face-to-face customer interaction and upselling when appropriate.
• Ability to read and follow detailed instructions.
• Reliable, safety-driven, and committed to high-quality workmanship.
• Comfortable working in a piece-rate environment once trained.

Benefits:

• Full-time schedule with competitive pay
• Medical, dental, 401(k), PTO, and holiday pay
• Opportunities for advancement
• Supportive, team-oriented work culture

Show Up for Southeastern Garage Doors (Banko) & Southeastern Garage Doors (Banko) Will Show Up for You.

We value reliability, teamwork, and long-term growth. When you commit to showing upready and on timewe commit to supporting your career and providing opportunities for advancement.

Equal Opportunity Employer

Southeastern Garage Doors (Banko) is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and will provide reasonable accommodations for qualified individuals with disabilities.