Clinic Manager

Clinic ManagerBerenson Cancer Center is one of the only outpatient medical clinics devoted exclusively to multiple myeloma cancer treatment and research. Led by world-renowned oncologist and researcher, James R. Berenson, MD. Berenson Cancer Center is a pioneer in creating cutting-edge treatments for patients with myeloma and associated blood cancers. This clinic is located near Beverly Hills in the Sunset Medical Tower in West Hollywood, California, USA.We're looking for a hands-on, decisive leader to run day-to-day operations of a high-volume, fast-paced oncology clinic. This is not a maintenance role, we need someone ready to modernize how the clinic runs:, streamlining clinical workflows, and upgrading our systems (including AI-enabled tools) to improve efficiency, patient care, and staff performance. You will directly lead nurses, medical assistants, laboratory, and pharmacy personnel, and will be the operational backbone connecting clinical care, billing, research, and administration.General QualificationsBachelor's degree in Healthcare Management; Master's degree preferred3+ years managing an oncology clinic or comparable healthcare settingStrong financial acumen: budgeting and oncology billing codesProven ability to lead and motivate multidisciplinary clinical teams under pressureA track record of driving operational change, not just maintaining the status quoExcellent communication skills across clinical, administrative, and executive levelsTeam Leadership & OperationsDirect daily clinic operations, including patient treatment flow and monitoringLead, schedule, and manage clinic staff, including hiring, training, performance reviews, and goal-settingRedesign staff schedules (regular, overtime, PTO) to maximize efficiency and control labor costsResolve patient and staff issues quickly and equitablyRun monthly clinical staff meetings with clear agendasBuild and continuously update clinic SOPs — with an eye toward modernizing outdated workflowsSystems & Process ImprovementEvaluate and implement new tools and technology, including AI-driven solutions, to streamline scheduling, documentation, and clinical workflowsIdentify inefficiencies across departments and drive practical, fast-turnaround fixes, potential new sources of revenue such as infusions, physician practices, and laboratory testsEnsure equipment stays functional, compliant, and inspected on schedulePharmacy & Lab OversightCoordinate with pharmacy, physicians, and accounting with respect to drug ordering and cost controlEnsure CURES complianceSupport the lab director in maintaining CLIA compliance (equipment, supplies, staffing) and provide backup coverage for specimen processing/reporting when neededBilling & ComplianceEnsure superbills are submitted daily and escalations from the billing team are resolved promptlyAttend weekly billing/accounting meetings to keep AR balances lowClinical Research SupportPartner closely with the Clinical Research Lead to support trial patients, staffing needs, and insurance approvals for trial-related treatmentEnsure research staff have the platforms, resources, and communication access needed to work with CROs, pharma, and biotech partnersTrack research-related invoices and liaise with financial teamBest-in-Class Benefits and Culture:Comprehensive health coverage: Medical, dental, and vision insurance providedRobust retirement planning: 401(k) plan available with employer matchingFinancial security: Life and disability insurance for added protectionFlexible financial options: Health savings and flexible spending accounts offeredWell-being and work-life balance: Paid time off, flexible schedule.Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.If you are a results-driven healthcare leader with a passion for operational excellence and patient-centered care, we encourage you to apply today.We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment. Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We anticipate that the application window will close in 30 days.