Commercial Lines Account Manager

About Us Benchmark Insurance Group of Texas is a dynamic, fast-growing wholesale and retail brokerage specializing in the real estate, construction, and hospitality sectors. We offer comprehensive risk management solutions by leveraging market-leading technologies to enhance underwriting, claims handling, and policy servicing. We focus on transparency, strategic coverage comparison, and building strong, long-term relationships. We’re not just looking for employees; we’re looking for committed partners eager to grow with us and redefine the future of insurance. The Role As a Commercial Account Manager, you will be responsible for managing a portfolio of commercial accounts, ensuring clients receive excellent service and the right coverage solutions. You will play a crucial role in supporting clients through the policy lifecycle, providing proactive communication, and identifying opportunities to enhance client satisfaction and retention. If you excel in managing relationships, possess a deep understanding of commercial insurance, and enjoy working in a fast-paced, client-focused environment, this role is for you. Why Join Us Be part of a company that prioritizes professionalism, innovation, and relationships. Engage with a diverse portfolio of clients in high-growth sectors. Contribute to a collaborative environment that values long-term partnerships. Job Roles & Responsibilities Account Management & Client Service Serve as the primary point of contact for assigned commercial accounts, ensuring timely and effective communication with clients. Address client inquiries, manage endorsements, renewals, and claims with precision and speed. Review client portfolios regularly, ensuring adequate coverage and identifying opportunities for cross-selling or up-selling additional products. Client Retention & Satisfaction Manage the renewal process, proactively identifying coverage gaps and presenting alternative solutions to maintain high client retention rates. Conduct periodic reviews and coverage assessments with clients to enhance satisfaction and ensure proper risk management. Team Collaboration Collaborate with underwriters, claims specialists, and sales teams to deliver seamless service and ensure the best outcomes for clients. Provide input on client needs, market trends, and service improvements to management. Documentation & Compliance Ensure accurate documentation of client interactions, policies, and changes within the agency management system. Stay updated on industry trends and regulatory requirements to provide compliant and relevant coverage solutions. Sales Support & Strategy Assist Account Executives with new business development by supporting sales presentations, providing coverage recommendations, and preparing proposals. Contribute to the growth of Benchmark’s market share by actively identifying leads and referring prospects. Qualifications Needed State-issued, valid insurance license(s) required: Property and Casualty Insurance License (required) Previous experience in the insurance industry as an account manager for commercial lines (required) A thorough understanding of a variety of insurance company policies and insurance coverage offerings, including their costs and benefits Sound knowledge or eagerness to learn the intricacies of working procedures within commercial enterprises to best advise clients on relevant policies Proficient in Microsoft Office programs such as Word and Excel (required) Benefits Dental insurance Health insurance Paid time off Supplemental Pay Bonus opportunities Commission pay Percentage of Revenue Bonus Education High school or equivalent (Preferred) Experience AMS360: 2 years (Preferred) Insurance sales: 3 years (Preferred) License/Certification Property & Casualty License (Required) Work Location: In person #J-18808-Ljbffr Benchmark Insurance Group & Rise Group