Assisted Living Program Manager

This role will work side by side with our part-time Program Manager to ensure the highest quality of care and operational excellence within our assisted living program. We are seeking an organized, collaborative leader who thrives in a team environment and can partner closely with an existing manager to support residents, staff, and overall program success. Hours: This position will work part-time during our standard business hours (9am-5pm Mon-Fri). As the Program Manager, you will also be responsible for sharing the on‑call responsibility, as needed, when staffing shortages arise. Job Description: Job Title: Program Manager. Reports To: Residential Coordinator. Essential Duties and Responsibilities: Core duties include, but are not limited to: Coordinate and follow up with all parties involved in residents’ care (phone, care conferences, email) Manage residents’ schedules and weekly appointments Supervise and support in‑home staff Train and guide team members in areas such as personal care, aging support, and managing challenging behaviors Ensure staff attend all required and ongoing training; coordinate certification updates Maintain compliance with all state and federal regulations, as well as agency policies and procedures Ensure staff complete assigned duties effectively and on time Lead team meetings with staff and residents as appropriate Oversee disciplinary and grievance processes in alignment with agency policy and regulatory requirements Identify and report signs of abuse, neglect, or financial exploitation according to protocol Promote person‑centered care that respects each resident’s individuality Oversee fiscal management of the home, including resident funds Ensure the home environment remains clean, safe, and compliant with regulations Manage staff schedules and provide regular on‑call coverage Provide direct care support as needed Perform other duties as assigned by the Residential Coordinator Training Requirements: Program Manager Training Person‑Centered Training Medication Administration Training Housing Policy & Procedures Training Core Competencies: Strong problem‑solving and decision‑making skills Excellent organizational and planning abilities Effective communication and interpersonal skills Ability to manage sensitive and emotional situations Strong leadership and team collaboration skills Ability to maintain confidentiality and professional boundaries Adaptability in a dynamic work environment Proficiency with standard business and computer software Qualifications: Knowledge of and ability to implement state and federal regulations At least one year of management experience in personal care services or a related field, or an equivalent combination of education and experience Benefits: Paid time off, Sick days, floating holidays 401(k) Plan: Up to 3.5% employer match (eligible after 1,000 hours in first year). Ongoing support from RNs and managers. Opportunity to grow with a team that values YOU. #J-18808-Ljbffr