District Manager

District ManagerWorking as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.Key Responsibilities:Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding serviceDrives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build communityLeads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implicationsSupports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountabilityServes as representative/brand ambassador of territory; attends client and community engagement eventsCollaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention processCollaborates with partners to support district needs and solves problems by thinking through all angles and downstream impactsEnsures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvementChampions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systemsOwns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgetingCompletes required reports on time as outlined by policyEnsures consistent and fair administration of all policies and proceduresRequired Qualifications:Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degreePreferred Qualifications:Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.Has the ability to think quickly, analytically, strategically, and accuratelyShows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skillsChampions the inclusive approach, and is proactive, positive, professional, flexible, and resilientDemonstrates initiative, ownership, multitasking, prioritization, and organization skillsProficient in the use of Microsoft SuiteExtensive travel is required in this positionAssociates at Epicurean are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.