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Global Technical Support & Escalation Manager

KLA-Belgium

KLA-Belgium is seeking a dynamic leader for operational excellence in Phoenix, Arizona. This position involves owning global TSE operations across US and Europe, engaging with executives, and driving service quality improvements. The ideal candidate has over 6 years of experience in semiconductor service ops, a robust engineering background, and familiarity with AI technologies. Responsibilities include escalation governance and cultivating team growth. #J-18808-Ljbffr KLA-Belgium

Vacancy posted 3 days ago
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