Global Technical Support & Escalation Manager
KLA-Belgium
KLA-Belgium is seeking a dynamic leader for operational excellence in Phoenix, Arizona. This position involves owning global TSE operations across US and Europe, engaging with executives, and driving service quality improvements. The ideal candidate has over 6 years of experience in semiconductor service ops, a robust engineering background, and familiarity with AI technologies. Responsibilities include escalation governance and cultivating team growth. #J-18808-Ljbffr KLA-Belgium
- Job Overview/Summary In the Global Service Desk Manager role you will be at the forefront of driving IT support across multiple regions,... ...solving sessions with global Technical Support teams to align practices... ...and solve complex and escalated issues across hardware, software...SuggestedWork experience placementCasual workWork at officeImmediate startShift work
$103.2k - $175.4k
...Company Overview KLA is a global leader in diversified... ...Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization... ...model: case management, escalation governance, TSE utilization,...SuggestedMinimum wageWorldwideFlexible hours- ...nonprofit organization in the United States is seeking a Global Service Desk Manager to oversee IT support operations. The role involves leading a team,... ...related field, strong management skills, and extensive technical support experience. This position offers a hybrid...Suggested
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$75k - $90k
RTA: The Fleet Success Company in Glendale, Arizona, is seeking a Senior Application Support Engineer to manage escalated customer issues in a Tier 2 capacity. This role is essential for troubleshooting a SaaS fleet-management platform and working closely with Product...Full time- Hilton is seeking a Director, Business Travel Sales to manage global corporate accounts from a virtual/remote location. You will lead the business travel strategy for Hilton's largest accounts, focusing on driving revenue and market share growth. Successful candidates will...Remote job
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$169.22k - $253k
...Associate Director of Global Contact Center Services... ...and for direct management of the U.S. Contact Center... ...materials, guidance, and support to U.S. Contact Center... ...U.S. Contact Center escalations and triages internally... ...materials, and all other technical support setup...Temporary workLocal areaFlexible hours- ASM International is seeking a Global Product Support Engineer for their ALD Team in Phoenix, Arizona. You will act as a system-level expert... ...least 5 years of experience with semiconductor equipment. Your technical curiosity and communication skills will be key to...
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$17 per hour
...Indie Campers is a global leader in road trip travel... ..., and follow-up sales management. Across rentals and... ...provide ongoing rental support. Handle service recovery... ...Product Knowledge & Technical Support : Maintain knowledge... ....). Troubleshoot and escalate issues as needed....Hourly payLocal areaFlexible hoursWeekend work- ...governments, retailers, restaurants and global businesses who rely on us to save lives... ...About You and The Role As a Field Support Technician, you'll support our customer... ...performance. Identify and report issues and escalate technical or operational errors promptly to the...Full timeContract workFor contractorsLocal area
$17 per hour
.../ppIndie Campers is a global leader in road trip travel... ..., and follow-up sales management. Across rentals and... ...ongoing rental support. Handle service recovery... ...lilistrongProduct Knowledge Technical Support/strong :... ...etc.). Troubleshoot and escalate issues as needed./li/ulpWho...Hourly payLocal areaFlexible hoursWeekend work$81.9k - $152.1k
...you an experienced travel account management professional interested in the Media... ..., expert, detail-and strategic Global Client General Manager to support some of our most important Entertainment... ...the time. The position requires a technical knowledge of Travel Management...Immediate startFlexible hours- ...and 100,000 organizations globally. Combining built-in AI... ...The Role As a Customer Support Engineer I, you will handle technical support across the... ...with the ability to de-escalate and guide to resolution... ...for engineering teams Manage escalation pathways and...Remote workFlexible hours
$20.19 - $54.13 per hour
...Nashville, TN Description As a Support Engineer II, your role... .../customer support, incident management, problem management, and change... ...collaborators across various global regions ~ Ability to work... ...and Project teams to resolve escalated issues ~ Hybrid work requirement...Hourly payTemporary workFlexible hoursShift work- ...Senior Technical Support Engineer - Mainframe Job ID 2026-87... ...teams, including R&D, sales, escalation engineers, to ensure product... ...assigned products Independently manages and drives the resolution of... ...years. We are recognized as global industry leaders, helping...Work at officeRemote workWorldwideFlexible hours2 days per week
- ...Position Overview The Senior Technical Support Engineer, MI - I (Tier 1)... ...a firm grasp of time management and organizational skills.... ...historic town. Fujifilm is globally headquartered in Tokyo with... ...Technical Assistance Center (TAC) escalation process to move cases, in a...Local areaRemote workFlexible hoursNight shiftWeekend work
$84.2k - $125.8k
...Senior Technical Support Engineer, (Pacific Time Zone) Job Category: Client Support Location... ...Pega for our customers. As part of our Global Support organization, we provide world-... ..., and Professional Services teams to escalate issues, share findings, and contribute...Casual workRemote workWorldwideFlexible hours$34.39 - $44 per hour
...at the intersection of support and engineering,... ...Serve as the highest escalation point (L3) for complex... ...Design and manage endpoint configurations... ...technicians and elevate technical capability Define and... ...you can bring to our global community. Our recruitment...Permanent employmentLocal areaRemote work- ...Description A global leader in advanced manufacturing technology is seeking Technical Support Engineers to support highly sophisticated electrical, electronic... .... This role serves as a technical escalation resource responsible for diagnosing and resolving...WorldwideRelocation
$96k - $132k
...Applied Materials is a global leader in materials... ...You'll benefit from a supportive work culture that encourages... ...( . TSEs provide technical support remotely, and... ...activities through escalation closure. Responsible... ...lead small projects with manageable risks and resource...Full timeRemote workRelocation- A leading global educational institution is seeking a Senior Director of Engagement to... ...alumni and donors. Responsibilities include managing campaigns, leading a talented team, and... ...in digital tools. This position supports an inspiring mission and aims to create...
- AVEVA is seeking a high-performing Project Manager in Scottsdale, Arizona, to lead end-to-... ...delivery of software projects within our Global Services team. This role will involve managing... .... Benefits include flex work hours, PTO, and well-being support. #J-18808-Ljbffr AVEVAFlexible hours
- A global leader in vision care products is seeking a Customer Care Manager in Phoenix, Arizona. This role involves owning the customer experience within lab operations, serving as the escalation point for complex issues, and managing customer care agents. A bachelor's...
- ...already met. We are a global leader in the design,... ...LinkedIn! The Customer Care Manager The Customer Care... ...operations & is the escalation point for complex customer... ...operations to resolve technical issues, expedite... ...capture & follow‑up Support continuous improvement...Minimum wageFull timeLocal area
- ...Principal Customer Tech Support Engineer Job ID... ...B Architect with deep technical expertise in designing... ...leading B2B solutions for Managed Services... ...and manage technical escalations. Drive Root Cause Analysis... ...We are recognized as global industry leaders, helping...Remote workWorldwideFlexible hours2 days per week
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