Case Manager, Child Crisis

Scheduled Weekly Hours: 0 Schedule: PRN as needed Pay Range Minimum: $23.00 Education We're Looking for: Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Looking For: Qualified Professional (QP) - Monarch-DSM Experience We're Looking For: Experience with children/youth/adolescents in a Crisis setting | 1-4 years (Dependent Upon Education - see Job Description) | Not Required Experience working with children, adolescents, or transition-aged youth with a mental health diagnosis, an intellectual/developmental disability, or substance use disorder | 1-4 years (Dependent Upon Education - see Job Description) | Required Additional Details: A Qualified Professional (10A NCAC 27G .0104) must have one of the following: Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required Job Description Summary: The primary responsibilities of the Case Manager, Child Crisis are to plan, coordinate, track and monitor care across a spectrum of services for Monarch’s Crisis & Urgent Care Services supporting children/adolescents with complex multi-system involvement and/or chronic physical health conditions. This includes care coordination specifically from discharge to recommended services. What You'll Do: • Connects individuals to resources to increase health, resiliency and satisfaction, including access to physical and behavioral health, social services, transition to/from inpatient facilities, hospitals, residential programs, housing, educational systems and employment opportunities. • Communicates with aftercare providers for individuals receiving services and delivers follow-up through monitoring, education, and consultation. • Assists individuals with developing relationships; coordinates and monitors services; tracks service activities in relation to the person-centered plan. • Ability to complete group therapy and complete comprehensive clinical assessments as needed. • Ensure Monarch’s admission and discharge procedures are observed. Coordinate admissions, transfers and discharges under the supervision of the FBC Program Director. • Complete telephonic or face-to-face assessments to determine appropriate level of care and make an initial determination as to whether the individual receiving services is a member of a targeted population. • In collaboration with treatment team members, works with individual and parent/caregiver to develop a crisis plan. • Identify, prevent, intervene, and stabilize crisis as needed by making expeditious and sound clinical decisions so that the individual receiving services receives timely and appropriate services. • Provides services to individuals including assertive outreach, establishing support networks, crisis and family intervention, crisis management. • Assist individuals in identifying strengths and needs; and as designated by the Nurse Care Manager or designee, identify formal and informal supports and lead the Person-Centered Process. • Attend and actively participate in meetings and training as required. • Maintain current licensure and certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Demonstrate knowledge of emergency procedures and assist in crisis situations. Complete all other relevant responsibilities as assigned by the supervisor. • Driving and travel may be required. Benefits: We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process. Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch Healthcare You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Monarch Healthcare is an Equal Opportunity Employer Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact View email address on click.appcast.io or call View phone number on click.appcast.io. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare. Department: BH - Qualified Professional Since 1958, Monarch Healthcare has focused on helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch Healthcare. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch Healthcare, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch Healthcare is nationally accredited by The Joint Commission and committed to providing the highest quality care. To learn more about our services and the many ways we provide support, please call View phone number on click.appcast.io or visit