Phlebotomist II

Job Summary Responsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provides effective training and education to new employees and students as assigned. Essential Functions Obtains quality blood samples using a variety of phlebotomy methods for all age groups. Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens. May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting. Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction. Troubleshoots and resolves specimen, order, and common operational issues within the work area. Provides some training and education to new staff and students. Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure safety. Works fluently with computer programs and systems, and complies with HIPAA regulations. Performs other tests, administration, and specimen collection as assigned. Work Hours & Location Monday – Friday, 8:30a.m. – 5:00p.m. No weekend or holiday shifts. Qualifications High School Diploma or equivalent required. Experience in phlebotomy 1–2years required. Phlebotomy Technician [National Certification] preferred. Proficiency in proper collection methods and specimen processing, including correct tube selection, volume, and stability requirements. Good written and oral communication skills, ability to prioritize work, manage time wisely, and adjust to changing workload. Superior customer service skills with empathy and respect for patient privacy and autonomy. Problem‑solving skills and ability to manage complex patient collections. Works independently and collaborates effectively within a team, fostering a collaborative environment. Physical Requirements Standing (34–66%), walking (34–66%), sitting (3–33%), lifting (35lbs+ with assisted device), carrying (20–35lbs), pushing and pulling (3–33%), balancing (34–66%), stooping, kneeling, crouching (3–33%), crawling (rare), reaching (34–66%), gross manipulation (34–66%), fine manipulation (34–66%), feeling (67–100%), foot use (rare). Pay Range $23.10 – $29.79 per hour (Grade4). Benefits Comprehensive benefits, career advancement opportunities, and recognition programs. Base pay based on experience, education, certifications, and job qualifications. EEO Statement The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected under law. The hospital will provide reasonable accommodations for all applicants with a disability. #J-18808-Ljbffr 2200 The Brigham and Women's Hospital, Inc.