Client Advocate - Veterinary Hospital (CSR/Reception/Customer Service)
Winter Park Veterinary Hospital
Job Description
Job Description
Winter Park Vet is still GROWING!
Our team is 90 strong! You may be just the person we are looking for to round out our highly skilled veterinary team!
At Winter Park Veterinary Hospital, we’re one of the few remaining large, family-owned practices in Central Florida and we’ve been that way for nearly 40 years. Here, you’re not just a number. You’re a valued part of a team that takes pride in caring for people and every kind of patient: dogs, cats, reptiles, avians, pocket pets, wildlife… even the occasional capybara, red fox pup, bald eagle, or wallaby!About the Role
Our Client Advocates are much more than receptionists. They are the face and voice of Winter Park Vet, but more importantly, the voice for our clients; liaising between pet parents and medical teams, educating clients, guiding them through complex decisions with empathy, and ensuring every visit runs smoothly.
If you have 2+ years of veterinary experience and want to elevate your career from CSR to Client Advocate, this is your next step!
What You’ll Do
- Educate and guide clients on care options at a high level
- Communicate and problem-solve across all hospital teams
- Support pet parents through stressful and emotional situations
- Ensure every detail of a visit from check-in to follow-up is flawless
- Greet clients and check them in for appointments with warmth and professionalism
- Use our point-of-sale system to process payments and schedule future visits
- Manage phone calls, emails, and other client communications efficiently
What We’re Looking For
- Required: 2+ years in veterinary customer care or as a veterinary technician
- Local candidate within reasonable commuting distance
- Empathetic, team-oriented, thrives in a fast-paced environment
- Zero tolerance for drama with a focus on collaboration and great communication
Compensation & Benefits
We pay in the top 25% of Central Florida veterinary support salaries. Final pay is based on your experience, skill, and ability to excel in our fast-paced teams.
Benefits include:
- Health, dental, vision, life, disability insurance and more
- Retirement savings program 401k
- Multi-pet discounts
- Continuing education
What Makes Us Unique
- One of the largest independent veterinary hospitals in the region
- Advanced care: ultrasound, orthopedics, and holistic medicine
- Separate Wellness Center
- Extended hours on weekends
- Proud advocates of the Gentle Pet Approach
- Community partners with Florida Audubon Society for 29+ years
Powered by JazzHR
K3bYhew5eT
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Client Advocate - Veterinary Hospital (CSR/Reception/Customer Service) in Winter Park, FL vacancy
- Winter Park Veterinary Hospital is looking for a Client Advocate in Winter Park, Florida. This role focuses on client education and communication, requiring at least 2 years of veterinary customer care experience. The position offers competitive salaries that rank in the...Suggested
- ...compassionate Case Manager for our Medical Malpractice department located in Winter Park, Florida. This on-site role involves guiding clients through challenging processes, ensuring cases are managed with empathy and precision. Responsibilities include maintaining case...SuggestedFull time
- ...information professionally, and experience in legal intake, customer service, or case management. Key Responsibilities Handle incoming calls... ...and gather necessary case information. Accurately document client information in the firm’s case management system. Verify eligibility...SuggestedFull time
Vargas Gonzalez Delombard LLP
Winter Park, FL1 day ago - A leading financial services organization in Florida seeks a qualified candidate for a position... ...knowledge of Excel, proficiency in customer service, and excellent communication... ...will manage account details, respond to client requests, and ensure accurate processing...SuggestedWork at office
$35k - $65k
A Local State Farm Insurance Agent seeks an outgoing Account Associate to handle customer interactions, develop leads, and help grow the agency. This role offers a competitive starting salary between $35,000 and $65,000 plus commissions and benefits. Ideal candidates should...SuggestedLocal area- ...Thrivas Staffing Agency is hiring a remote Customer Service Representative in Orlando, Florida. This full-time position requires availability... ..., dental, vision, and 401k. The role involves assisting clients with their accounts, which provides a chance to enhance your...Full timeRemote workMonday to Friday
Thrivas Staffing Agency
Orlando, FL4 days ago - ...growing your career. Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth,... ...compliance Serve as the first point of contact for hospitals and healthcare facilities via phone and email...Permanent employmentFull timeTemporary workSeasonal workWork at officeFlexible hours
Daniels Health
Orlando, FL4 days ago $19.65 per hour
...Customer Service Advocate Orlando, FL Now Hiring Customer Service Advocates for a Target Start... ...commitment to serving members and/or clients by prioritizing their needs first in... ...Disability ~ Accident, Critical Illness, Hospital Indemnity ~401(k) up to 4% match on...Hourly payFull timeTemporary workWork at officeImmediate startRemote workMonday to Friday- ...Client Service Associate ADP is hiring a Client Service Associate. Thanks for clicking! Let us tell you a little more... Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with...
- ...Financial - Florida Agency's Underwriting Department is seeking a customer-service-focused Senior Commercial Underwriting Counsel for our... ...transactions while protecting the company Participate in client-facing discussions on complex deals when needed Requirements...Work at office
Fidelity National Financial
Maitland, FL2 days ago - ...arrangements in Orlando, Florida. You will work closely with client families to ensure that their farewell reflects the individuality... ...valid state funeral director license and have experience in customer service within the funeral industry. The role offers competitive...
- A service-focused company in Orlando is seeking a Client Service Representative to provide customer service and resolve issues for clients. The successful candidate will offer solutions, explanations, and options to enhance customer satisfaction. This is an entry-level...Full time
- Bank of America in Winter Park, Florida is seeking a dedicated client service support specialist to enhance the experience for Financial Advisors and their clients. The ideal candidate will possess a robust understanding of investment products and demonstrate outstanding...Work at office
- Job Description Provide client service support to potentially multiple Financial Advisors (FAs) and support enterprise strategic objectives... ...skills. Skills Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business...Seasonal workWork from homeShift workDay shift
$42k - $45k
...Claims Advocate Hill & Ponton Law Firm Orlando, Florida The position is a hybrid position... ...heart along with your head to help our clients. Do you have what it takes? If so,... ...interpersonal communication skills Strong client-service focus Adjust to changing priorities...Full timeWork at officeHill & Ponton, P.A.
Winter Park, FL2 days ago- .... The location is Winter Park, FL. Responsible for the general servicing and support of the Financial Advisors. This includes administrative... ...assistance, and providing a consistent and effective level of client servicing when the Financial Advisor is unavailable....Second jobWork at office
Truist Inc
Winter Park, FL2 days ago - ...Description The Rock Law Group, P.A., an established civil insurance defense law firm with over 25 years of continued service to insurance clients, is seeking an attorney with 2-5 years of legal experience. This is a team based and client focused position with the opportunity...
Rock Law Group
Maitland, FL1 day ago - ...to establish and maintain relationships with new and existing clients. Above average ability to adapt to change and the motivation to... ...challenging environment A commitment to exceptional client service Top quality writing skills Desire to handle high exposure...Contract workWork at office
BYRD CAMPBELL PA
Winter Park, FL21 days ago - ...the operational backbone of the team, supporting administrative, client‑facing, and marketing initiatives. Coordinate and maintain the... .... Qualifications Several years of experience in client service, analytical, or investment-related roles within the financial services...Full time
$17 - $20.19 per hour
...make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding... ...for employed beneficiaries as it relates to Allsup Employment Services Return to Work program. The Work Incentive Specialist is responsible...Remote jobHourly payTemporary workFor contractorsCasual workWork from homeFlexible hours- Position Summary Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business through engaging and utilizing...Work at officeLocal area
- POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business through engaging and utilizing...Work at officeLocal area
- ...Client Service Associate (Mail and Office) Orlando, Florida, United... ...Strong communication and customer service skills Ability to... ...Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify... ...), Office Services such as Reception, Lobby Concierge and...Temporary workWork at officeImmediate start
- ...Client Service Associate The Client Service Associate acts as a liaison between client, portfolio manager, custodian, and the operations and reconciliation departments. Responsibilities Respond and resolve client requests/inquiries on a timely basis. Monitor...Permanent employmentWork at officeLocal areaRemote work1 day per week
- ...kind of legal career? This is a unique opportunity for an energetic and motivated attorney to build relationships, convert leads into clients, and drive growth for a high-volume Florida law firm. This is a fully remote, commission-only opportunity with no cap on earnings—...Remote work
Lyons Law, PLLC
Orlando, FL2 days ago $17.5 per hour
...building lasting relationships with clients in communities around the world. Taskrabbit... ...unleashed! About The Role: As a Customer Service Advocate at Taskrabbit, you will embody our... ...of 1 year of experience in a retail, hospitality or customer service role. Ability...Immediate startFlexible hoursWeekend work- ...delivering differentiated, high quality client experiences. This role is ideal for a strong... ...has a strong understanding of financial services, a passion for storytelling, and a... ...owners and families. The team delivers customized wealth management strategies, investment...Full timeWork at officeFlexible hours
- ...Registered Wealth Management Client Associate Winter Park, Florida To proceed with... ...management and investment products and services for individuals, companies, and institutions... ...within the FA's business, while customizing solutions based on their specific needs....Seasonal workWork at officeWork from homeShift workDay shift
Bank of America
Winter Park, FL3 days ago - ...Description Job Description Byrd Campbell is a law firm built upon one fundamental principle – Excellence – in the law, in our service to clients, and in the way we provide creative and effective solutions. Our Attorneys, having a combined century and a half of...Work at office
BYRD CAMPBELL PA
Winter Park, FL2 days ago - Capstone-Search-Partners is seeking an Estate Planning Attorney with 2-5 years of experience to join its Private Client & Wealth Planning practice in Orlando, Florida. The role involves advising clients on estate and wealth-transfer planning strategies, drafting essential...Private practice
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Advocate - Veterinary Hospital (CSR/Reception/Customer Service). Be the first to apply!
Related searches
- housing advocate Winter Park, FL
- customer marketing Winter Park, FL
- customer retention Winter Park, FL
- work from home customer Winter Park, FL
- customer satisfaction Winter Park, FL
- veterinary radiologist Winter Park, FL
- veterinary Winter Park, FL
- veterinary doctor Winter Park, FL
- customer service representative csr Winter Park, FL
- remote customer service chat Winter Park, FL