Medical Front Desk Coordinator

Job Description

Job Description

Suddenly Slimmer Med Spa is Arizona’s most awarded and most-reviewed medical spa, proudly serving the Phoenix community since 1988. We specialize in advanced aesthetic treatments including injectables, body contouring, and laser technologies—and we are committed to delivering  exceptional, 5-star patient experiences .

Position Overview

We are seeking a  high-performing Front Desk Patient Coordinator with a strong background in  medical aesthetics, sales, and customer service . This role is ideal for someone who thrives in a  fast-paced, high-volume med spa environment , is detail-oriented, and is passionate about delivering luxury-level service while achieving measurable results.

Requirements

• Minimum 3+ years experience in a fast-paced medical spa environment
• Minimum 3+ years in sales and customer service
• Proven ability to deliver 5-star customer service consistently
• Strong communication, organization, and multitasking skills
• Must be  reliable, flexible, and dependable
• Ability to work 25–38 hours per week + overtime when needed
• Must be available to work any day Monday–Saturday
• Positive attitude, team player, and professional demeanor
• Self-starter who takes initiative and thrives in a results-driven environment

Required Experience & Knowledge

• Booking and managing appointments for:
• Botox & Dermal Fillers
• Laser Treatments (CO2, Erbium, RF, etc.)
• CoolSculpting & Body Contouring
• Morpheus8 & advanced skin treatments
• Understanding of consultation flow and patient journey
• Experience with:
• Pre-booking & retention strategies
• Upselling treatments and packages
• Selling memberships and retail products
• Comfortable discussing pricing, promotions, and treatment plans

Key Responsibilities

• Deliver an exceptional, luxury-level  patient experience from first contact to checkout
• Answer phones, respond to leads, and convert inquiries into booked consultations
• Achieve and exceed  monthly KPI goals (booking rate, conversion rate, retail sales, etc.)
• Maintain accurate patient records and scheduling
• Coordinate with providers and team members to ensure seamless operations
• Promote current specials, memberships, and treatment plans

What We’re Looking For

• Someone who is  motivated, goal-oriented, and coachable
• A team player who  gets along with staff, clients, and leadership
• Passionate about aesthetics, beauty, and helping clients feel confident
• Looking for a  long-term position with growth opportunities

Why Join Suddenly Slimmer Med Spa?

• Work with a  top-rated, established brand (since 1988)
• Be part of a  supportive, high-performing team
• Opportunities for  growth, training, and advancement
• Be surrounded by the latest in  aesthetic treatments and technology

How to Apply

Please submit your resume along with a brief message explaining  why you would be a great fit for this role and your experience in medical aesthetics and sales.

Experience:

• Sales: 3 years (Required)
• Customer service: 3 years (Required)

Work Location: In person

Suddenly Slimmer Day and Med Spa is Arizona’s largest family-owned med spa, serving Phoenix since 1988. Our 12,000+ sq ft luxury facility offers advanced aesthetics including injectables, lasers, body contouring, and medical weight loss. We combine cutting-edge treatments with a high-touch patient experience in a fast-paced, supportive clinical environment focused on results and excellence.

Company Description

Suddenly Slimmer Day and Med Spa is Arizona’s largest family-owned med spa, serving Phoenix since 1988. Our 12,000+ sq ft luxury facility offers advanced aesthetics including injectables, lasers, body contouring, and medical weight loss. We combine cutting-edge treatments with a high-touch patient experience in a fast-paced, supportive clinical environment focused on results and excellence.\n\n\nJeanie Fabre/ Spa Director\nSuddenly Slimmer Day and Med Spa\n \n \n \n3313 E. Indian School Rd\nPhoenix, AZ 85018