Senior Application Development Advisor

Drive the reliability, availability, and scalability of mission-critical applications supporting Voice Self-Service and Automation capabilities. Lead and support a blended team of employees and consultants operating across onshore and offshore locations in a 24x7 environment. Implement proactive monitoring, alerting, and observability solutions to identify and resolve issues before they impact customers or business operations. Conduct root cause analysis of application and system failures, implementing sustainable corrective actions to prevent recurrence. Develop automation solutions that streamline deployments, configuration management, operational processes, and application health checks. Partner with engineering teams to design, deploy, and support resilient solutions that maximize system stability and performance. Advance self-healing capabilities that reduce manual intervention and improve overall service availability. Analyze availability, reliability, and performance metrics to identify improvement opportunities and drive operational excellence. Participate in major incident management, service restoration activities, and post-incident reviews impacting the STP organization. Champion best practices in cloud operations, automation, observability, and platform resiliency. Requirements 6+ years of experience supporting enterprise applications in development, site reliability engineering, operations, or related technology roles 3+ years of hands-on Python development experience Experience managing highly available, scalable, and resilient applications in production environments Experience defining, measuring, and improving key performance indicators (KPIs), service level objectives (SLOs), and operational metrics Hands-on experience with AWS services, including IAM, EC2, S3, CloudWatch, Lambda, Step Functions, SQS, SNS, Glue, Athena, and related technologies Experience implementing monitoring, alerting, and operational support solutions Strong problem-solving, analytical, and troubleshooting skills Proven ability to collaborate effectively across engineering, operations, and business teams Experience using enterprise monitoring and logging tools, including Dynatrace and Splunk Strong verbal and written communication skills. Experience with containerization and orchestration technologies such as Docker and Kubernetes (preferred) Experience implementing Infrastructure as Code (IaC), preferably using Terraform (preferred) Experience with Databricks and Snowflake platforms (preferred) Experience with CI/CD tools such as GitHub Actions, Jenkins, or similar automation platforms (preferred) AWS certification (preferred) Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (preferred) Core Competencies Demonstrates expertise in driving the reliability, availability, and scalability of mission-critical applications, with a strong focus on automation, monitoring, and operational excellence. Proficient in collaborating across teams to implement resilient solutions and improve service availability through data-driven analysis. Highest-signal resume keywords Site Reliability Engineering Python Development AWS Services Monitoring and Alerting Solutions Infrastructure as Code (IaC) ATS Optimization Keywords Hard Skills Site Reliability Engineering Python Development Monitoring and Alerting Solutions Infrastructure as Code (IaC) Containerization Orchestration Technologies Key Performance Indicators (KPIs) Service Level Objectives (SLOs) Automation Solutions Operational Metrics Soft Skills Problem-Solving Analytical Skills Collaboration Communication Skills Troubleshooting Skills Certifications & Qualifications AWS Certification Industry Keywords Cloud Operations Automation Observability Platform Resiliency Mission-Critical Applications Tools & Technologies AWS Dynatrace Splunk Docker Kubernetes Terraform GitHub Actions Jenkins Databricks Snowflake #J-18808-Ljbffr Jobtailor