Pharmacy Technician

Data Entry Lead Pharmacy TechnicianLead with accuracy. Support your team. Make every prescription count.Are you an experienced pharmacy technician with exceptional data entry skills and a passion for leading others? We're looking for a Data Entry Lead Pharmacy Technician to oversee our Order Entry team while ensuring prescriptions are entered accurately, efficiently, and in compliance with all state and federal regulations.In this role, you'll combine technical expertise with leadership, helping your team succeed while ensuring our patients receive the highest level of service.Lead the Order Entry TeamManage and delegate daily Order Entry workflow and assignments.Prioritize incoming prescription orders to ensure timely processing.Monitor productivity, accuracy, and quality of work.Train, coach, and mentor new and existing team members.Follow up on delegated tasks to ensure completion.Develop the monthly departmental task calendar using Google Calendar.Create, update, and improve Standard Operating Procedures (SOPs), with the goal of enhancing the department's training manual within six months.Foster a positive, collaborative work environment that promotes teamwork and accountability.Data Entry ResponsibilitiesEnter new and refill prescription orders accurately and efficiently.Complete all required data fields according to pharmacy procedures.Perform dosage calculations and day supply calculations.Utilize approved pharmacy abbreviations and terminology.Review prescription information for completeness and accuracy.Consult with pharmacists regarding prescription clarifications, non-stock medications, and order entry concerns.Ensure medication labeling complies with all applicable state and federal regulations.Cross-train and assist in the Filling Department when needed.Customer Service & CommunicationAnswer incoming customer calls professionally and courteously.Communicate effectively with pharmacists, providers, nursing facilities, and internal departments.Maintain patient confidentiality and HIPAA compliance at all times.Participate in the after-hours on-call rotation as scheduled.Compliance & QualityFollow all applicable federal, state, and company policies.Maintain high standards of accuracy and quality assurance.Identify opportunities for workflow improvements and increased efficiency.Perform other duties as assigned based on business needs.Required QualificationsCurrent Maryland Registered or Licensed Pharmacy TechnicianHigh School Diploma or GEDMinimum one year of pharmacy experience (Long-Term Care preferred)Strong data entry and keyboarding skills with exceptional accuracyExcellent organizational and time management skillsStrong leadership, coaching, and problem-solving abilitiesKnowledge of pharmacy terminology, SIG codes, Roman numerals, brand and generic medications, and dosage calculationsExcellent verbal and written communication skillsAbility to multitask and prioritize in a fast-paced environmentProficient in Microsoft Office applicationsAbility to work flexible schedules, including on-call assignmentsPreferred QualificationsExperience using QS/1 Pharmacy SoftwareExperience using DocuTrackPrevious Lead Technician or supervisory experienceExperience in Long-Term Care PharmacyPhysical RequirementsThis position requires the ability to:Sit, stand, bend, and walk throughout the workday.Use a computer and keyboard for extended periods.Read prescription labels and other small print.Lift up to 25 pounds occasionally.Work extended hours as business needs require.At Northern Pharmacy & Medical Equipment, every prescription matters, and every team member plays a vital role in delivering exceptional patient care. As our Data Entry Lead Pharmacy Technician, you'll have the opportunity to lead a dedicated team, improve processes, mentor future pharmacy professionals, and make a meaningful impact every day.If you're passionate about accuracy, leadership, and helping others succeed, we'd love to hear from you!