Guest Services Agent — Front Desk & Concierge
Hei Hotels & Resorts
HEI Hotels & Resorts is seeking a Front Desk/Guest Services Associate in San Ramon, CA to deliver superior guest service by handling calls, messages, and wake-up requests. You will coordinate with departments, assist guests pre-arrival, and ensure accurate information flow. Prior guest-facing experience is required. The role emphasizes calm, professional communication, teamwork across departments, and timely responses to guest needs in a dynamic hotel environment. #J-18808-Ljbffr HEI Hotels & Resorts
Vacancy posted 3 days ago
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