Appointment Scheduler I

Job Description

Job Description

This is an opportunity to join a growing and well-respected practice! Las Vegas Urology is currently seeking an organized, detail-oriented Appointment Scheduler to join its team. Our staff works together in supporting several clinics across the city, and has been doing so, in the Las Vegas Valley, for decades.

Las Vegas Urology offers a competitive benefit package which includes:

Medical, Dental, Vision & Life paid at 100% for employee only effective the first day of the month following 60 days of employment.

401K and Profit Sharing after 1 year of employment.

PTO accrual

7 paid holidays

Position Overview:

Operates clinic phone system, provides patients with appointments. Enters new patient demographics.

Essential Expectations:

Scheduling patient appointments while following all physician's specific requirements

Get updates from existing patients and make changes in their records

Work bumped list as assigned

Inform patients of past due balances

Task/route messages to physicians and medical assistants

Keep up with tasks assigned via Urocharts

Performs related work as required

Treat co-workers and patients with courtesy and respect.

Assist other staff members and supports the team approach

Arrive to work on time and be consistent with attendance

Willing to work overtime when requested

Conduct self in accordance with Las Vegas Urology's employee manual

Maintain strictest confidentiality; adhere to all HIPAA guidelines and regulations

Minimum Requirements:

High School Diploma or GED

1-3 year scheduling experience, preferably in a clinic setting.

Skills/Experience:

Knowledge of medical terminology preferred

Knowledge of phone and communication procedures

Ability to read, understand and follow oral and written instruction

Ability to speak clearly and concisely with a pleasant telephone voice

Proficient in MS Office programs (i.e., Word, Excel, Outlook, Access and Power Point)

Ability to work in a multi-task, high energy environment.

Ability to prioritize

Ability to be proactive and initiate processes with little supervision

Understanding of how other departments impact or are impacted by Scheduling

Must possess strong organizational skills and be detail oriented

Physical Demands:

Working in an office environment and requires sitting for a long period of time. Some bending, lifting and stretching required. Working under stress and use of telephone required. Manual dexterity required for use of calculator and computer keyboard. While performing the duties of this job, the employee is regularly required to talk or hear. Position requires the ability to work in stressful situations. Involves contact with patients.