Front Desk Reception

Job Description

Job Description

Pay: $17.00 - $20.00 per hour

Job description:

Job Overview

Insight Global is seeking a  Front Desk Receptionist for a healthcare client in the Miami, FL area. This individual will serve as the first point of contact for patients and play a critical role in ensuring smooth front-office operations. The ideal candidate has prior medical front desk experience, is comfortable handling insurance verification and patient scheduling, and thrives in a fast-paced, patient-focused environment. This is a full-time, onsite opportunity with consistent hours and strong team collaboration.

Responsibilities

• Greet patients and manage check-in/check-out process
• Answer and route incoming phone calls, texts, and emails
• Schedule and confirm patient appointments
• Verify insurance coverage and eligibility
• Collect co-pays and outstanding patient balances
• Manage front-desk workflow and patient flow
• Coordinate with clinical and administrative staff
• Provide front-office coverage as needed

Requirements

• Prior medical front desk / receptionist experience
• Insurance verification and eligibility experience
• Bilingual: English & Spanish
• Strong communication and multitasking skills
• Professional phone and patient-facing etiquette

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person