Residential Account Manager

On-Site

Stewartsville, NJ

Full time

R4294

About Us

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we’re dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Residential Account Manager for Elizabethtown Gas’s Union Division is responsible for growing residential customer conversions through proactive sales outreach, contractor engagement, and community involvement. This field-based role focuses on converting homes to natural gas and supporting customers through the conversion journey.

This position will require travel to other Elizabethtown Gas offices and may require work outside of normal business hours as needed for customer appointments.

Position Responsibilities :

• Deliver on assigned sales targets by maintaining strong prospecting activities and achieving high appointment and close rates.

• Follow up on leads and develop effective relationships with current and prospective customers leveraging lead-generating activities such as cold calling , door-to-door sales , n eighborhood/group presentations as well as attendance at community events.

• Educate prospective customers on the conversion to natural gas process, setting clear and honest expectations of timelines and activities .

• Build and foster a network of referral partnerships to create new opportunities for customer and revenue growth including relationships with HVAC contractors, real estate professionals, and other trade organizations .

• Capture sales activity in Salesforce .

• O nboard new residential customers a nd recommend improvement measures based on Energy Efficiency Programs.

• Maintain accurate records including sales call reports, expense reimbursement forms, etc.

• Attend regular sales meetings and development training .   

• Perform other duties as assigned. 

Environmental Working Conditions

• Perform field work tasks year round

• Safety sensitive

• Travel/Driving to meet with customers

• Frequently meet with contractors at construction sites with exposure to extreme temperatures , noise atmospheric conditions such as dust, dampness, humidity

Qualifications

Required Experience :

• High School Diploma or equivalent is required. College education or degree is preferred.

• Minimum of 3 years sales experience, with at least 2 years in successful direct sales in a commissioned sales environment; or relevant work experience

• C old calling and door to door sales experience

• Proven track record of meeting and exceeding sales goals

• Valid driver’s license

• Proficiency working in a CRM platform , Salesforce preferred

• Proficiency in Microsoft Office Suite

Required Skills:

• Exceptional people and project management skills

• Outstanding time management, prospecting, and presentation skills

• Dedication to delivering positive customer experiences

• Excellent organizational, interpersonal, verbal, and written communication skills

• A bility to develop and maintain relationships with customers in a competitive environment

• Ability to develop and nurture collaborative working relationships with Sales team and other internal busines s partners including Marketing, Design, and Engineering

• Demonstrates initiative and resourcefulness , and the a bility to work with minimal supervision

• Self-directed, highly motivated, results-driven , problem-solv er

Preferred Skills:

• Salesforce experience

• Project management experience

• Ability to understand, explain and conduct energy cost and consumption comparisons

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

• Flexible vacation, Paid Time Off, and Sick Leave package

• Comprehensive Health, Dental, and Vision Insurance

• Short-term and Long-term Disability Insurance

• 401(k), with generous company match

• Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities. Visit sjindustries.com for more information about SJI and its subsidiaries.