Patient Care Representative

Overview 42 North Dental is committed to providing quality dental care and exceptional patient care. As a Full‑Time Patient Care Representative (Dental Receptionist), you will be part of a team that delivers comprehensive dental care focused on quality, service, and patient satisfaction. The role involves administrative support that facilitates the relationship between patients and dentists. Responsibilities Interact with patients in a positive and professional manner via telephone and in person. Schedule and confirm appointments. Review and educate patients on treatment plans and financial responsibilities. Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry. Respond to and reply to requests for information. Maintain strict compliance with HIPAA and patient privacy. Perform other related job duties as assigned. Qualifications Excellent customer service skills. Clear speaking and a professional telephone voice. Positive attitude and energetic personality. Comfortable in a computerized environment. Ability to multitask. #J-18808-Ljbffr 42 North Dental