Sales & Service Leader

Job Description

Job Description

Why Elite – Where Energy, Connection, and Growth Come Together
At Elite Sports Clubs, we believe fitness is about more than workouts—it’s about creating a community where people feel welcome, supported, and inspired. As Milwaukee’s premier network of family-focused health clubs, we offer a place where members of all ages come to move, play, and connect.

We’re proud to lead with positivity, professionalism, and purpose—and we’re looking for a Membership Sales Advisor who brings that same energy. Our core values— Professionalism, Ownership, Team, Quality, and Celebration —guide everything we do, from how we welcome new members to how we support our teammates.

Your Game Plan – Spark Connection and Growth
As a Sales & Service Leader at one of our Elite locations, you’ll be the first impression for potential members—and the guide who helps them see what’s possible at Elite. Your role is about building relationships, listening closely, and helping people take the first step in their fitness journey.

You’ll create leads, follow up with prospects, tour potential members, and build excitement around the club experience. Every day is an opportunity to meet new people, connect them with the right programs, and grow our community in meaningful ways.

Your Role on the Team – What You’ll Be Doing

• Engage with potential members in person, over the phone, and through follow-ups

• Conduct thoughtful club tours that highlight programs, amenities, and community benefits

• Generate and track leads through outreach efforts and referral programs

• Collaborate with teammates to support events, promotions, and local partnerships

• Help new members feel confident and welcomed throughout the onboarding process

• Meet or exceed monthly membership goals while maintaining a consultative, people-first approach

What You Bring – Your Strengths

• A friendly, outgoing personality and natural ability to connect with people

• Strong communication skills—you’re great at listening and helping others feel heard

• A positive, professional attitude with a drive to hit personal and team goals

• Comfortable using basic technology (CRM systems, email, scheduling tools)

• A genuine interest in fitness, wellness, and community

Core Qualifications

• 1–2 years of customer service, sales, hospitality, or community engagement experience preferred

• High school diploma or equivalent required

• Willingness to work a flexible schedule, including some evenings and weekends

• Ability to work on-site at our Brookfield location

Team Member Experience
At Elite Sports Clubs, our team members are the heart of our mission. We foster a culture where professionals are empowered to be creative, collaborative, and people-focused.

We live our values every day:

• Professionalism in how we lead and serve

• Ownership in how we show up and solve problems

• Team in how we support one another

• Quality in the experiences we deliver

• Celebration in the moments we share along the way

Here, you’ll be part of a team that values energy, authenticity, and a shared commitment to making our clubs a welcoming place for all.

Compensation & Perks:
We offer a competitive base pay with commission opportunities that reward your performance and impact.

• Health & Financial: Medical, dental, vision, life, disability, 401(k), and PTO

• Club Benefits: Complimentary membership, child care for staff kids, discounts on club programs and services

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