Signature Dining Bar Manager/Mixologist

Job Description

Job Description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at call View phone number on ziprecruiter.com or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits!

Job Description:

Under the supervision of the General Manager, fine dining Italian concept, the incumbent is primarily responsible for the concept and creation of the cocktail program in the property’s restaurants and bars, including menus, cost of sale, recipes and training. Incumbent is also responsible to manage bar and lounge areas, ensure a guest atmosphere that is pleasant, enjoyable and fun, ensure consistency of service through the implementation of policy and procedure, training and certification, recognition and discipline of all evening bar staff members. Responsible for safe and responsible service at all times in bar and lounge. Daily responsibilities include but are not limited to scheduling of team, facility maintenance, preparation for events and private parties, interviewing and hiring, holding team members accountable for job duties, opening and closing the venue, ensuring the health and safety standards are met. 

ESSENTIAL JOB FUNCTIONS :

• Must adhere to Seminole Tribe's Policies and Procedures.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Responsible for the concept and creation of the cocktail program including menus, cost of sale, recipes and training.
• Design and implement training standard operating procedures for bar staff and cocktail development.
• Will regularly audit and test to ensure compliance and consistency of cocktail program.
• Ensures proper drink preparation and adequate inventory for area of responsibility.
• MOD on the shift acting as key liaison between the division and the casino and hotel operations.
• Maintains compliance with established staffing and cost budgets.
• Coordinates employee staffing and work schedules.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
• Responsible for the proper planning and operation of all beverage functions.
• Gathers/tracks vital guest relevant feedback on beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
• Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
• Implements and monitors beverage control system, making revisions when necessary.
• Assists in the responsibility of organizing and operating beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures.
• Assists in the development and implementation of the Beverage department yearly budgets, capitol FF&E's and capital projects.
• Directs and oversees the day-to-day activities of all beverage outlets.
• Oversees hiring, training, interviewing, evaluations and supervision of all direct assigned personnel.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations.
• Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.
• Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Performs all other related and compatible duties as assigned. 

QUALIFICATIONS:

• Associates degree is required along with a minimum of 6 years in high volume bartending and/or mixology venue or an equivalent combination of education and/or work experience.
• Alcohol safety certification and Sanitation certification is preferred.
• Membership in United States Bartender’s Guild preferred.
• Experience in mixology, wine service, knowledge of craft beer, boutique liquor and artisanal spirits required.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Outstanding interpersonal and guest service skills.
• Ability to lead and mentor a team.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Proven track record, business management, purchasing and record keeping.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to multi-task to achieve results with hourly team members and other departments.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.
• Must have strong interpersonal and leadership skills and ability to sustain positive work environment with a diversified talent.
• Must possess refined speaking and listening skills.
• Ability to interact with a diverse team of individuals.
• Superior organizational and time management skills.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. 
• Must have ability to balance cash drawer at end of shift.
• Must exercise sound judgment in all aspects of position.
• Knowledge or acquired knowledge of computer and software applications, proficient in Excel and Word.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.

WORK ENVIRONMENT :

• The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position.
• Environment is that of a restaurant/lounge that is fast-paced and guest services oriented.  It is sometimes loud/noisy, and crowded.
• Prolonged periods of standing/walking.

CLOSING:

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.