Facilities Technician

Facilities Technician - JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Technician is responsible for supporting the operation, maintenance, and repair of facility systems to ensure a safe, compliant, and reliable work environment. This role oversees Fire Life Safety (FLS) systems, domestic water and plumbing systems, general building maintenance, and handyman-related tasks. The ideal candidate will have experience working in GMP-regulated and critical facility environments, possess strong attention to detail, and be able to respond to facility issues both during normal business hours and through an on-call rotation.

A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

What your day-to-day will look like:

Fire Life Safety (FLS)

• Perform inspections, testing coordination, and maintenance support for fire alarm, sprinkler, fire pump, fire door, and life safety systems.
• Coordinate with vendors and contractors for preventive maintenance, repairs, and regulatory inspections.
• Support fire impairments, inspections, audits, and corrective actions.
• Maintain accurate documentation and ensure compliance with applicable codes and company procedures.

Domestic Water & Plumbing Systems

• Perform routine inspections and minor repairs on domestic water, plumbing, and fixture systems.
• Troubleshoot plumbing issues including leaks, clogs, valve failures, and fixture malfunctions.
• Coordinate corrective maintenance activities with plumbing contractors when required.
• Support water quality initiatives and compliance requirements.

General Maintenance & Handyman Duties

• Complete work orders related to building maintenance, carpentry, painting, drywall, ceiling systems, doors, locks, and minor repairs.
• Troubleshoot facility equipment and building infrastructure issues.
• Support office moves, furniture installation, equipment relocations, and project work.
• Maintain facility appearance and functionality through proactive maintenance activities.

GMP & Critical Facility Support

• Perform all work in accordance with GMP requirements and site procedures.
• Maintain accurate documentation and work order records.
• Support operations within critical facility environments, ensuring minimal disruption to business operations.
• Follow change control, safety, and compliance procedures when working in regulated spaces.

Customer Service & Operational Support

• Respond to facility service requests in a professional and timely manner.
• Communicate effectively with clients, vendors, and internal stakeholders.
• Prioritize multiple tasks while maintaining a high level of attention to detail.
• Support facility projects, inspections, and audits as assigned.

Required Qualifications:

• High school diploma or GED
• 3-5 years of facilities maintenance experience in commercial environments
• Experience with Fire Life Safety systems, plumbing systems, and general building maintenance in commercial properties.
• Experience working in GMP-regulated environments.
• Experience supporting critical facility operations.
• Strong troubleshooting and problem-solving skills.
• Ability to read and interpret drawings, manuals, and maintenance procedures.
• Proficient in using CMMS systems (Maximo experience preferred).
• Valid driver's license.

Preferred Qualifications:

• Experience working on pharmaceutical environments.

Location:

Onsite - Apex, NC

Work Shift:

Monday to Friday 7:30am to 4:00pm + On Call every 4 weeks.

At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay