Residential Case Manager

Here at Community House Mental Health Agency, we strive to provide a supportive family atmosphere in Seattle and King County for people with severe and persistent mental illness. Each person who walks through our door has a unique story, and we believe that everyone deserves to feel welcomed and valued.The Licensed Residential Case Manager works as part of a team to provide behavioral health services, skills training, and community support in a residential setting. This position is responsible for the treatment plan, progress notes, and monthly reviews for the assigned caseload, as well as support to all residents as part of the care team, including groups, outings, appointments, assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLS), and medication support.At Community House, we value a strong work-life balance and aim to provide the best support for our workers. As a CHMHA employee, you will have access to a range of unique benefits, such as company-paid medical/dental/vision/disability insurance, a 403B retirement plan with employer match, continuing education credit, a personal unlimited Orca Card, and an employee assistance program with financial, mental, and legal assistance.SCHEDULESunday-Wednesday 6:00am-4:00pm (Full-Time, 40 hours/week)RESPONSIBILITIESServe as Primary Case Manager for assigned caseload, including advocating for and coordinating resident needs and services; ensuring Service Plans, Crisis Plans, Continuing Stay Reviews, and other documentation are completed on time and kept up-to-date; and providing consistent contacts and skills training to work towards goalsCoordinate with relevant internal and external departments to coordinate resident referrals, ensure timely intake into program, and review of individualized plansCollaborate with care team to ensure all residents access needed treatment, support, case management, and appointments, including transportation to external providersEnsure all interactions represent the five principles of trauma-informed care, including safety, choice, trustworthiness, collaboration, and empowermentSupervise medication windows to ensure the seven rights of medication use are followed: right person, right medication, right time, right dose, right route, right reason (including refusal), and right documentation according to agency provided medication trainingActively participate in Shift Change meetings and complete associated documentationComplete daily documentation in electronic medical record on resident interactions, medications dispensed when assigned, and other required documentation, ensuring an interaction or observation and subsequent documentation are completed for all residents across the teamPractice good financial stewardship of agency and contract resources, including how time is being spent, supplies are used, property is being maintained, etc.Meet identified key performance indicators and metrics for the position as identified for the program, division, and agencyParticipate in discharge planning and written summaries of treatment as needed for client referral and releases of informationAssist with and support on-site cleaning, including skills training with residents to maintain personal and community spaces, laundry, and preparation for regular pest treatmentsProvide immediate crisis intervention and resolution as neededAlways maintain resident and staff confidentialityThe Residential Case Manager works with on-site care team to provide high standards of care within the licensed residential setting, including but not limited to:Completing assigned work related to maintaining and adhering to licensing responsibilities, such as Washington Department of Social and Health Services (DSHS) and Department of Health (DOH), as assigned by supervisorProviding skills training and assistance to residents in Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) per their service plan and individual needs, such as assistance in hygiene needs, feeding, personal hygiene, cleaning, finances, transportation, etc. Includes preparing resident meals when cook is not on duty and per menuLearning and executing skills and techniques promoted in the State of Washington mandated training, Fundamentals of CaregivingCoordinating care, such as scheduling, attending, and/or arranging transportation for appointments and other case management needsMaintaining, and documenting in, resident charts, activity logs, meal charts, etc. following agency, county, state, and federal guidelines.Facilitating regular group and individual activities, encounters, and specialized resident events, such as outings and holiday gatheringsAssisting in admission and discharge planning per supervisor directionParticipating in fire drills, resident orientation, chores, and resident room maintenance during resident move-in and move-outMonitoring and managing facility milieu for visitors, television time, and quiet timesAttending all scheduled meetings and supervisionsStaying awake on all shiftsPerforming other duties as assignedBASIC QUALIFICATIONSApply for Agency Affiliated Counselor credential with Washington Department of Health within 30 days of hire, if not otherwise licensed, and obtain and maintain registration and/or licensureSuccessfully pass criminal background check before hire dateAble to complete all Assisted Living Facility Training requirements per DSHS:Complete fingerprinting requirements within 14 days of hireObtain/maintain current Food Workers Card within 14 days of hireObtain/maintain valid First Aid/CPR card or certificate within 30 days of hireComplete 75-Hour Long-Term Care Worker Basic Training plus Mental Health and Substance Use Disorder specialty training within 120 days of hireObtain Home Care Aide certification within 200 days of hireComplete 12 hours of continuing education annuallyComplete Tuberculosis (TB) test within first 2 weeks of hire with acceptable resultsHold a valid license for 1 year with clean driving record to use agency vehiclesHave legible handwriting and ability to do simple mathematicsAble to navigate and comprehend charts in electronic medical recordAble to work independently and within a teamAble to communicate information and ideas so others will understand. Able to exchange accurate information in these situations.Able to perform duties outlined above within reasonable accommodationPREFERRED QUALIFICATIONSPrior experience with mental health populationBachelor’s degree in social sciences or related field #J-18808-Ljbffr Community House Mental Health Agency