Order Verifier - Measurement Tech (Windows & Doors)

Job Description The Order Verification Specialist will be charged with the timely completion of the order verification process for each replacement order in their assigned area of responsibility. The primary function of this position is to gather correct job site and product requirements and clearly communicate installation processes to set realistic expectations with homeowner customers. The position may also assist with installation recovery work as needed. Primary Functions Knowledgeable on all aspects of the OV process including products, cost control, accurate measurements, installation methods, and identifying challenges for installation crews through inspections Communicates effectively with customers to set realistic expectations of the Pella Installation Process Conducts job site inspections for water intrusion, rot, mold, and other issues and works to resolve discovered issues with the homeowner Confirms job site suitability Timely and detailed submission of required materials, photos, inspections, and other documentation Controls cost of projects and recoveries Works with sales and installation teams to ensure seamless order fulfillment Maintains upkeep of company vehicle and reports any issues to manager Required Skills Strong construction knowledge Communication skills: written, verbal, and listening Good time management and organizational skills Ability to multi‑task Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications Experience in taking and recording accurate measurements Valid driver’s license with clean driving record and background check Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. #J-18808-Ljbffr Pella Mid-Atlantic, Inc.