Job Title:Support Analyst - Web Platform
$70k - $85kNomura America Securities LLC
Support Analyst - Web Platform
Job Code: 13167 Country: US City: Jacksonville Skill Category: IT/Technology Description: The pay range for this position at commencement of employment is expected to be between $70,000 and $85,000 annually. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Aon's Benefit Index®, Nomura's benefits rank #1 amongst our competitors. Department Overview: The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey. Role Description: This role is working in Nomura's Web Operations team within Global Infrastructure Services. The candidate will be required to work closely with the development team to ensure successful transition of run the bank (RTB) activities and onboarding of new platforms and technologies. Role / Principal Accountabilities: The team's primary focus is providing global operational support for the infrastructure technologies delivered from within the Web group, which include: Web Server infrastructure (external & internal) - TomEE/Tomcat, Spring Boot, IIS, Apache Authentication/authorization technologies, CMS technology Web search – ELK stack AWS, Azure, Terraform Key responsibilities include: Respond to and resolve support issues to improve service delivery and provide consultancy to development teams Investigate and troubleshoot technical problems with a focus on root cause analysis Contribute toward ongoing automation and continuous improvement of existing services Collaborate with the Engineering team to escalate recurring problems and provide feedback on requirements for new solutions Participate in platform handover sessions to ensure successful transition of new technologies into the production environment Utilize DevOps technologies including JIRA, Jenkins, and GitLab for issue tracking and deployment support Key Objectives critical to success of the role: Maintain strong relationships with customers who will include developers and non-technical end users. Ensure uniform and cohesive monitoring is applied across the relevant infrastructures. Work with global counterparts for issue resolution and escalation. Problem ownership from reporting to resolution or escalation to another team. Follow the firm's best practices including managing changes to supported systems, and incident reporting. Skills, experience, qualifications and knowledge required: Skills & Experience Required: Strong analytical skills and a solid understanding of all critical Production Support processes Good communication skills and a high standard of written documentation Demonstrate an ability to work well as part of a global team, and on their own when required Self-motivation, enthusiasm and proven rapid learning capability Must have flexible approach to work and working hours Ability to work with minimal supervision and on multiple tasks simultaneously Excellent time management and prioritization of work tasks Ability to talk at the correct technical level depending on the audience Utilization of own initiative to resolve issues Knowledge Required: Essential to have most of the following: Strong scripting skills (preferably Python, Unix shell, Perl) to provide infrastructure automation Extensive use and Administration level knowledge of Linux (preferably RedHat flavors) Experience supporting Web technologies (TomEE/Tomcat, proxies, Apache, IIS, content management systems etc.) Knowledge of some Configuration Management and DevOps toolchains (e.g. Ansible, Jenkins, Git) Knowledge of federated identity management systems and SSO Experience with monitoring systems and log management/reporting tools (e.g. Sentinel, Prometheus, Loki, Grafana, Splunk, ELK) TCP/IP networks and common internet protocols - such as and S/FTP Knowledge Desired: Working knowledge of SRE / Observability adoption Knowledge of IaC principles and one of (AWS CloudFormation, Azure, Terraform, etc.) Nomura Competencies Explore Insights & Vision Making Strategic Decisions Inspire Entrepreneurship in People Elevate Organizational Capability Inclusion
$50k - $70k
...Application Support Training And Implementation Specialist Under... ...Microsoft Office applications, web-based tools, internet browsers, virtual training/webinar platforms. • Four or more years of professional... .... • Experience in the title insurance industry or related...PlatformWebWork at office$70k - $80k
...Description COMPANY: Canoe Intelligence WEBSITE : TITLE: Support Analyst LOCATION: Hybrid in Jacksonville, FL SALARY : $70,0... ...efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private...PlatformInternshipLocal areaWork from homeHome officeFlexible hours- ...Job Title: Site Reliability Engineer Job ID: 2023-12118 Job Location... ...Be part of a 24/7 On Call support team Collaborate with software... ...Experience with observability platforms such as Datadog (preferred), Splunk... .../Docker administration Web application design and development...PlatformWeb
- ...TITLE: Executive Assistant (Part-Time) DEPARTMENT: Executive REPORTS TO: President... ...Provides executive-level administrative support to the President/CEO. Maintains contacts... ...with Adobe Acrobat and social media/web platforms preferred. Strong attention to detail...PlatformWebPart timeWork at office
- ...Job Title WordPress Developer Department Digital Media Reports to Director... ...it needs to grow a team of skilled web developers who can maintain and... ...jaxtoday.org), WJCT’s daily digital news platform, while also providing development support across its other websites. Key...PlatformWebWork at officeLocal areaRemote work
$75k - $90k
...Permanently 100% Remote, EST Preferred Job Title: Remote Onboarding Specialist ($75-$90k)... .../Implementation We offer an intuitive web-based CRM for financial advisors and... ...customers Guide customers through our platform and conduct discovery Make client workflows...PlatformWebRemote jobOngoing contractLocal area$26.52 - $39.5 per hour
...Job Title: Heavy Equipment Operator System requires web browser Internet Explorer 10 or higher, Google Chrome or Mozilla Firefox.... ...debris Unload & load materials or equipment from platforms or trailers Install &/or remove loader attachments...PlatformWebHourly payFull timeApprenticeshipShift work- ...New Jersey ONLY! Role Descriptions: Job Title Senior Android DeveloperJob DescriptionWe... ...Multiplatform (KMP).Exposure to cross-platform mobile development.Familiarity with AI-assisted... ...Skills: Keyword: Skills: Java Rest web services~Digital : DevOps Continuous...PlatformWebLocal area
- ...seeking a Senior Software Engineer to design and maintain scalable platforms for recruiting and orientation. The role involves leading... ...and SQL Server. Candidates should have extensive experience in web development and mentoring junior developers. This position offers...PlatformWeb
- ...FIS Management Services LLC is seeking an entry-level Client Support professional in Jacksonville, FL, focused on resolving client issues in financial functions through a complex software platform. This role involves direct client interaction, troubleshooting issues, and...Platform
$100 per hour
...experience as a paralegal or legal analyst. Attention to Detail: the... ..., fact-based reasoning to support your answers. Reliability:... ...Key Technologies Prolific Platform: the secure workspace where you... ...during onboarding. Standard Web Tools: secure access to...PlatformWebHourly payRemote workWork from homeFlexible hours$50k - $100k
...Wanted Administrative & Operations Support | Hanania Acura of Orange Park... ...claims Maintain DMV tag/title supplies for F&I assist with... ...blog generator) Dealer.com (Web content updates) General... ...systems, including supply ordering platforms Additional Duties:...PlatformWebWork at officeWeekend workAfternoon shift- ...media, and marketing content across multiple platforms. This role is heavily focused on graphic... ...website management, and event marketing support to strengthen corporate branding,... ...principles. Knowledge of HTML, CSS, and basic web development practices. Experience with...PlatformWebContract workWork at office
$80k - $158k
...Job Title: QUALITY ASSURANCE (QA) LEAD L3... ...allocate reviews to the analysts Monitor to ensure... ...methods (classroom based, web based etc) to develop the... ...client twice a week. Support the incoming new process... ...Skills: SAP HANA Cloud Platform. Experience: 8...PlatformWebMinimum wageLocal area- ...Job Title: Sr Software Engineer Department: IT Pay Grade... ...of our enterprise web and mobile-responsive applications... ...squad, building robust digital platforms that power our ancillary automotive... ...with Product Owners, Business Analysts, and Quality Assurance specialists...PlatformWeb
- ...Job Description The Compliance Analyst will assist with the ongoing... ...administration of compliance to support the sale of products offered... ...varied tasks using computers, web-based programs and mainframe administrative... ..., Telegram or other messaging platform, please report it as phishing...PlatformWebContract workTemporary work
- ...Job Title: Digital Services UWEP Position Type: Internship - For... ...League (women); and two youth platforms: USL Academy and USL Youth.... ...team, the Digital Services UWEP supports the digital department by ensuring... ...etc. – to accomplish their web goals. Assist other...PlatformWebRemote jobWork experience placementInternship
- ...in fast-paced environments and has at least 5 years of experience with AWS-based web applications. Responsibilities include managing operations, optimizing processes, and providing support for both internal teams and clients. The ideal candidate will balance innovation...PlatformWeb
$50k - $80k
...demonstrations of our solutions to prospective business owners in the Southeast (FL, GA & SC). Our reps work on a very powerful web hosted dialing platform and are expected to make 250+ dials daily. Our organization will provide all training, scripts and tools needed to excel....PlatformWebWeekly payDaily paidMonday to FridayWeekend work$65k
...applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits...PlatformWebFull timeRemote workWork from homeFlexible hours- ...Fla., and have since won four division titles. The Jaguars are owned by Shahid Khan... ..., and a modernized marina and support building, as well as begin additional... ...with paid media buying across digital platforms, including placing web and app banners on Jaguars-owned and...PlatformWebWork experience placementInternshipWork at officeLocal areaFlexible hours
- ...directly contribute to the advancement of our platform, ensuring we remain at the forefront of... ...Designs and develops APIs necessary to support front-end functionality and/or be... ...Remains current on industry standards in web development and DevOps disciplines. Performs...PlatformWebWork experience placement
$40 per hour
...Background: a BSc or higher in Computer Science, Software Engineering, Web Development, or a closely related technical field.... ...auditing tools (e.g., axe, Lighthouse), and cross-browser testing platforms. Why Prolific is a great platform to join as a Participant Joining...PlatformWebWork from homeFlexible hours- ...can do so with fun and flexibility. Our platforms are implemented with modern Java and rich... ...responsibility is for the design, implementation, and support of the SSO system based on current... ...skills Extensive experience leading web-based development efforts using HTML5,...PlatformWeb
$60k - $65k
...passionate about reimagining banking. Our award-winning modern core platform and cloud based technology serve as the backbone for... ...your team members. POSITION SUMMARY: The Product Support Analyst will serve as the first line of technical support for internal...PlatformRemote workFlexible hours- ...Description Kavaliro is hiring a Junior Web Developer for a local Jacksonville client... ...interface for a rail simulation analysis platform. It's a fast-moving environment with... ...clients. Deliver software updates and support clients through deployment and...PlatformWebPermanent employmentLocal area
- ...end implementation and daily operations of our AI platform for agency partners. Internal and client‑facing support, including ticket and bug management. Process optimization... .... 5+ years of experience managing AWS‑based web applications, including infrastructure, deployment...PlatformWeb
$110k - $190k
...integrating the best AI solutions into their platforms and products.You'llbe the go-toexpert... ...priorities are most critical. Adaptingreadily to support both software engineering and data-... ..., includingproficiencyin React‑based web development and the ability to review, understand...PlatformWebTemporary workWork visa- ...driven Freelance Digital Project Manager to support our growing digital and interactive... ...central to maintaining momentum across the platform, supporting both ongoing optimization and... ...strategy, and creative teams Development and web partners External vendors and platform...PlatformWebFreelance
- ...improvements to a rail simulation analysis platform, balancing deep technical development... ...ensuring contractual requirements are met and supporting technical troubleshooting as issues arise... .... Familiarity with REST APIs and web service integrations. Exposure to GIS...PlatformWebPermanent employmentLocal area
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