Billing Representative II

Hourly Pay Range: $20.69 – $30.00. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors. Position: Billing RepresentativeII Location: Skokie, IL Hours: Full Time, Monday‑Friday, [hours and flexible work schedules] What You Will Do Performs weekly visit reconciliation prior to processing charges in occupational health application. Generates weekly error report and follows up with appropriate occupational health staff for correction. Updates the manager of occupational health of error trends. Processes charges when errors are corrected. Creates and reviews invoices on a weekly basis. Posts invoices, prints and mails invoices to non‑workers‑comp clients monthly. Sends workers‑comp documents to a third party for billing and collection on a weekly basis. Acts as main point of contact for client billing questions. Monitors client billing Accounts Receivable for those that are delinquent. Utilizes various report tools, such as reminder queues, aged trial balance reports and other electronic methods to follow up on unpaid claims. Generates reminders and collection notices as needed. Places delinquent clients on a cash‑only basis. Audits claims and registration information to ensure patient demographic and insurance information is accurate when applicable. Makes necessary corrections in computer system and/or claim as needed. Reviews and performs refund and/or adjustments on accounts that have a credit balance identified, insurance letter and/or returned check. Contacts third‑party payer to resolve possible overpayment when credit amount is in question. Resolves patient overpayment by refunding patient/guarantor or transferring to open accounts. Responds and researches all billing/collecting issues and resolves them to ensure appropriate insurance payment and patient balance amounts. Reviews payment vouchers when necessary to ensure appropriate balance due on accounts and performs adjustments when necessary. Performs adjustments for eligible accounts following the department guidelines. Accepts credit card information for payment on accounts. Functions as a Client Service Rep and as a Medical Assistant as needed. Performs other duties as assigned by Occupational Health management. Education High School Diploma or GED. Experience A minimum of one year of customer service experience with strong phone etiquette. Minimum one year of previous hospital patient accounting or customer service experience. Benefits Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions) Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. #J-18808-Ljbffr