ITSM Lead: Service Governance & KPI Excellence
Avanciers Inc.
Avanciers Inc. is seeking an experienced Service Manager Lead to establish, govern, and continuously improve the ITSM framework across services and suppliers. You will drive ITIL practice adoption, KPI-driven performance, and enhanced customer experience in a contract-based, onsite role in Vancouver, WA. The SMO Lead serves as the central point for governance, performance management, process ownership, supplier coordination, and stakeholder engagement to deliver high-quality business-centric IT #J-18808-Ljbffr Avanciers Inc.
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