System Administrator (Desktop Support)

ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED

As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Springfield, VA.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end‑users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on‑site and remote users to resolve issues, coordinate upgrades, and provide hands‑on support for desktop environments. In this role, a typical day will include: Independently develop technical solutions for software, hardware, configurations, and architecture management. Provide interpretation on moderately complex systems matters. Provide troubleshooting support for highly complex hardware and software issues. Perform advanced software installations and upgrades to operating systems and layered software packages. Apply advanced knowledge in monitoring and tuning the system to achieve optimum performance levels. Provide guidance to less experienced personnel on workstation and server data integrity matters and the implementation of standard software and hardware solutions. Lead complex data/media recoverability following a schedule of system backups and database archive operations. Evaluate and assess existing systems and plan long‑term strategies. Configure and maintain networked computer system, including hardware, system software, and applications. Conduct advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Be a recognized subject‑matter expert in the job area, typically through advanced education and work experience. Establish operational plans. Manage large projects with limited oversight from a manager. Strong written and verbal communication with technically minded employees and non‑technical colleagues. Train end‑users on proper use of hardware and software; may conduct training for large groups. Coach and review the work of less‑experienced professionals. Serve as a team or task leader (not a people manager).

WHAT YOU'LL NEED TO SUCCEED

Knowledge in one or more of the following areas: Thin Client using Virtual Desktop Infrastructure (VDI) technology. Experience and/or knowledge with Windows 11, Windows 10, Citrix, SMS, and SCCM. End‑User hardware: Thin Client, thick monitors, KVMs, printers, plotters, print server configurations, VOIP phone. Desktop image management. Home directory and profile support services. E‑mail support services. Software support services. Experience and/or knowledge with Windows 7, Windows 10, Windows 11, Citrix, SMS, and SCCM. Excellent troubleshooting capabilities. Strong work ethic and attention to detail. Strong writing skills and consistent documentation. Time‑management skills and ability to work flexible schedules. Ability to move and lift computers, printers, monitors, and other hardware. Team player willing to share knowledge. Enthusiasm and adaptability to new technologies.

EDUCATION/EXPERIENCE REQUIREMENT

5+ years of experience.

CERTIFICATIONS

Security+ or CASP. ITIL v4 Foundations. D2 Consulting is committed to a merit‑based recruitment process and encourages applications from all qualified individuals. As a Veteran‑Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process should contact us to request an accommodation. Our company is a government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), which requires government contractors to take affirmative action to employ and advance in employment protected veterans. To help us comply with VEVRAA, we invite you to voluntarily identify your veteran status. Submission of this information is voluntary and will not affect your application or employment.

ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines. Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $110–$120k; this does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above‑stated range. Highlights of our benefits include Health/Dental/Vision, 401(k) match, accrued PTO, STD/LTD/Life insurance, referral bonuses, professional development reimbursement, and more. #J-18808-Ljbffr D2 Technical Services