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CX Ops Lead — Scalable High-Touch Success

Biograph

Biograph in New York is looking for a CX Ops Manager to build and formalize customer success workflows across in-clinic and mobile experiences. This hands-on position requires 4-6 years of experience in Customer Success or Service Operations, ideally in a high-touch, service-driven environment. The role will involve translating processes into SOPs and providing leadership in customer inquiries. Biograph offers compelling perks, including competitive salary, medical benefits, and opportunities for growth. #J-18808-Ljbffr Biograph

Vacancy posted 2 days ago
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