Hotels CX Team Lead - Guest & Partner Success
Airbnb
Airbnb is seeking a Hotels CX Supervisor to coach and manage a team of Hotel Specialists and Team Specialists, ensuring guests and hotel partners receive exceptional service. You’ll work with CX leadership to drive performance, quality, and process improvements, while supporting the team and fostering a culture of engagement and growth. You will guide staffing, development, and engagement efforts, and handle day-to-day HR tasks, with a focus on delivering a seamless guest experience and strong #J-18808-Ljbffr Airbnb
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Job Summary As the Lead, QA and Partner Success, you will manage strategic partner relationships to achieve operational excellence while ensuring installation... ...best-in‑class service. You will lead and develop a team of QA and Operations specialists, serve as an escalation...SuggestedFull time- Biograph in New York is looking for a CX Ops Manager to build and formalize customer success workflows across in-clinic and mobile experiences. This hands-on position requires 4-6 years of experience in Customer Success or Service Operations, ideally in a high-touch, service...Suggested
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...operating system for independent hotels. Hotels are still run... .... Marketing in another. Guest data somewhere else. Critical... ...still made manually across teams and vendors that rarely speak... ...hiring our Founding Customer Success & Operations Lead to build the function that...SuggestedFull timeContract workWork at officeImmediate start- Anaplan is expanding its Partner Ecosystem team to focus on the overall success of our consulting and technology partners. We are seeking a Director, Partner Success... ...Global Partner Growth. This player-coach role will lead the regional Partner Success team, enable partners...Suggested
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- ...York Grand Central, operated by Hei Hotels Inc., seeks an experienced Front Office... ...in daily operations, ensuring guest satisfaction and financial performance... ...cash handling, and a proven ability to lead and train front desk teams in a fast-paced hotel environment. #J...Shift work
$66.3k - $70k
A luxury hotel chain seeks an experienced Housekeeping Floor Manager in New York to oversee the cleaning staff and maintain high service standards. Responsibilities include ensuring guest satisfaction, monitoring cleanliness, and training staff. Candidates should have...Full time- Accenture is seeking a customer-focused Account Manager to own post-sale relationships, drive onboarding and long-term success, and work with Sales, Product, and Support to ensure value realization. You will manage a portfolio of accounts, develop success plans, and conduct...
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- RoadRunner is seeking a customer success professional to serve as the main point of contact for customers, driving retention and expansion. You will coordinate with internal teams to ensure smooth transitions and ongoing success for client accounts. Ideal candidates have...
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Experience Partner 2 Location: US-Remote ID: 2... ...environments. They are CX practitioners and... ...Customer Success. This may include the... ...generating cross-selling leads. What Your Impact... ...Support delivery team to manage scope, timeline... ...bring in special guests from time to time...Full timeLocal areaRemote workWorldwideFlexible hours- Cambium Learning Group, Brightspire Virtual School is seeking a strategic, relationship-driven Student and Partner Success Advisor to support engagement, retention, and success for students, families, and institutional partners. The role combines mentorship, advocacy, and...Remote job
- CreatorIQ is seeking a Customer Success Partner to nurture strategic partnerships with a portfolio of mid-market customers, guiding them to... ...threaded relationships with stakeholders, drive adoption, and lead reviews to align with marketing goals. You will collaborate across...
- Veeva Systems seeks a CRM Customer Success Manager to act as a strategic consultant, combining life sciences experience with CRM expertise... ...with product, support, sales, services, and business consulting teams to drive value for our most strategic customers. The role...Remote job
- ...recommended. Digital Dentistry Customer Success Partner (Remote) At Benco Dental, our company is... ...Ability to work independently and in a team environment Ability to prioritize and manage... ...for equipment installations Enter leads for Digital Dental and CAD/CAM products...Remote jobWork at office
- ...applications for the position of Assistant Athletic Director for Student Success. The Assistant Athletic Director of Student Support (AADSS) will... ...AADSS will also serve as a member of the Athletic Leadership Team and will assist in administrative duties to operate the Athletic...
$75k - $95k
...everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy... ...to a rewarding career and join a leading provider of mission‑critical... ...brands. What You'll Do: Our Customer Success Partner is a member of the Account...Remote jobContract workWork experience placementWork from homeFlexible hours- ...of the Lowcountry. Guests enjoy two... ...Consistently recognized by leading travel... ...of Food & Beverage partners closely with the Director... ...contributing to the overall success and strategic... ...leaders and team members. Foster a... ...hospitality, resort, or hotel environments....Temporary workWork at officeLocal areaFlexible hours
- ...minds and emerging technologies. As the OpenAI Partner Solution Lead, you'll collaborate closely with cross-functional teams, including industry leaders, sales teams, and... ...by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+...Temporary workLocal area
$148.9k - $260.6k
...work for people.Job DescriptionCEG AMS Partner Portfolio Excellence Lead Job Description The Role The CEG... ...delivery, operations, GPC, and partner teams, the Senior Manager maintains a clear... ...delivery, operations, finance, customer success, GPC, and partner stakeholders to...Work at officeImmediate startRemote workFlexible hours$158k - $217k
Partner Solution Lead, Databricks - East RegionWho You’ll Work WithSlalom helps clients use data, AI... ...Databricks business unit, regional sales teams, industry leaders, solution architects,... ...pursuit processes, with demonstrated success partnering with sales and consulting leaders...Temporary workLocal area$162.7k - $220.2k
...part of the AWS Specialist and Partner Organization (ASP).... ...our customers succeed. Partner teams own the strategy, recruiting,... ...why customers from the most successful startups to Global 500 companies... ...executive audiences- Experience leading complex, multi-year initiatives...Local areaWorldwideFlexible hours$205k - $250k
...build a fulfilling career.The Capital Partners (CP) Artificial Intelligence (AI)... ...CP leaders, this role defines and leads the AI strategy, ensuring AI is... ...high impact, multidisciplinary CP AI team, setting clear operating rhythms, success metrics, and accountability to...Full timeWork experience placementLocal area$74.43k - $85k
HEI Hotels & Resorts is seeking a Housekeeping Manager for EVEN Hotel Brooklyn in New York. You will ensure cleanliness standards are met... ...and the ability to communicate effectively with staff and guests to maintain high levels of customer satisfaction. A competitive...
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