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Hotels CX Team Lead - Guest & Partner Success

Airbnb

Airbnb is seeking a Hotels CX Supervisor to coach and manage a team of Hotel Specialists and Team Specialists, ensuring guests and hotel partners receive exceptional service. You’ll work with CX leadership to drive performance, quality, and process improvements, while supporting the team and fostering a culture of engagement and growth. You will guide staffing, development, and engagement efforts, and handle day-to-day HR tasks, with a focus on delivering a seamless guest experience and strong #J-18808-Ljbffr Airbnb

Vacancy posted 2 days ago
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