Human Resources (HR) Generalist

Position Details Job Location: Goodwill Headquarters - Chattanooga, TN 37416 Position Type: Full-time Salary Range: $53,000.00 - $57,000.00 per year Job Category: Human Resources Location: Greater Chattanooga Area Type: Full-Time | Exempt Application Deadline: We’ll wait for the right one—maybe it’s you. Position focused on Benefits Administration; experience required. Human Resources experience 3+ years required. Love Working with People required. Overview: The Human Resources Generalist will support Goodwill Industries of the Greater Chattanooga Area’s Mission, Vision, and Values through effective human resources management, maintain confidentiality, serve as a contact for HR inquiries, and support various HR functions. Responsibilities Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; align actions and decisions with organizational guiding principles. Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination. Employee Relations: Serve as a point of contact for employees regarding HR-related inquiries, policies, and procedures. Assist in implementing employee engagement initiatives, including exit interview analysis, employee engagement surveys, and follow-up on actionable items as directed. Performance Management: Support managers during the employee performance evaluations process. Track performance management processes in HRIS and provide feedback to management. Benefits: Administer benefit programs and employee questions regarding eligibility; manage enrollments, changes, and terminations. Coordinate benefit open enrollment and implement changes within the HRIS; communicate changes to employees. Maintain accurate benefits records in HRIS and vendor systems. Work with carriers, brokers, and TPAs to resolve issues. Ensure compliance with ACA, COBRA, HIPAA, FMLA, and ERISA. Prepare reports, audits, and documentation related to benefits plans. Submit billing invoices to finance. Recruitment & Onboarding: Assist in recruitment, posting job openings, screening resumes, scheduling interviews, and processing background checks. Coordinate with the HR Specialist, participate in new hire orientations and onboarding processes. Ensure compliance with hiring procedures and policies. Administer small volunteer programs and temporary employment agencies as needed. Compliance & Recordkeeping: Ensure compliance with GIGCA policies/procedures and employment laws. Administer leave programs including FMLA, company leave of absence, short-term disability, and long-term disability. Maintain accurate and confidential employee records. Assist with audits, employee surveys, and reporting. Ensure DOT and company vehicle annual compliance. Participate in Pre-CARF and CARF accreditation process as needed. Other HR Support: Assist with HR projects and initiatives to improve organizational effectiveness. Foster workplace culture aligned with Goodwill’s mission and values. Regular attendance is essential. May require travel to locations. Maintain compliance with laws and best practices; provide interpretation and guidance to staff and managers. Perform other duties as assigned. Knowledge, Experience, and Qualifications Education: Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field preferred. Experience: 3+ years in an HR role required. Certification: SHRM-CP or SHRM-SCP a plus. Knowledge & Skills: Comprehensive understanding of employment laws and regulations (focus on Tennessee and Georgia). Commitment to continuous learning. Excellent interpersonal, communication, and presentation skills. Ability to maintain confidentiality. Proficiency in Microsoft Office and HRIS. Strong problem-solving skills and attention to detail. Valid Driver’s License and good driving record. Performance Measurements Maintain Confidentiality: Ensure all information is kept confidential with zero violations. Employee Relations: Serve as a reliable HR contact, assist in engagement initiatives, and follow up on actionable items. Performance Management: Support evaluations and track processes in the HRIS. Benefits Administration: Assist with enrollments, changes, terminations, and respond to benefit questions accurately. Recruitment & Onboarding: Assist in recruitment, onboarding, and ensure compliance with hiring procedures. Compliance & Recordkeeping: Ensure compliance with policies and laws, maintain accurate records, assist with audits and reporting. Other HR Support: Contribute to HR projects, foster a supportive workplace culture, maintain regular attendance, and engage in continuous learning. Notes: By meeting these expectations, an HR Generalist adds value to the organization, supports employee success, and maintains a positive workplace culture. #J-18808-Ljbffr