Leasing Consultant

Overview KETTLER currently has an opening for a Leasing Consultant at The Sully, a Lease-up apartment community located in Chantilly, VA. The Leasing Consultant, under the direction of the General Manager, is responsible for maximizing property occupancy to stabilization during lease-up by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities * Greeting prospective residents and providing them with property tours. * Performing proper outreach marketing. * Help create engaging social media initiatives to connect residents, and manage posts. * Daily follow up on all prospects to make sure all questions are answered and a "high touch" approach adhered to. * Assisting with resident retention. * Support efforts to partner with nearby businesses, events, and other local organizations. * Walking the marketing path daily. * Providing excellent customer service to residents and prospects. * Processing lease applications and qualifying residents. * Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. * Play a key role in resolving resident concerns and issues. * Other duties as assigned. Qualifications * Some Lease-up experience at a luxury property is preferred. * At least 1 year of customer service, sales or office experience is required, preferably in residential property management. * High School Diploma, GED, or equivalent; some college preferred. * Customer service, sales, and goal-oriented mindset. * Must be able to work on weekends and holidays. * Computer proficiency and knowledge of the Microsoft Office Suite * Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner. * Familiarity with social media platforms, as well as best practices for businesses.