Field Technician

Field Associate

Kelvin, a New York-based startup, is tackling the century-old challenge of inefficient heating and cooling in buildings, a major contributor to energy waste and carbon emissions. Leveraging a blend of software, hardware, and data science, Kelvin offers a cost-effective solution that aligns economic, practical, and environmental goals, recognized by many awards, from the MIT Clean Energy Prize to the Popular Science Innovation Award and more. As a growing team, we value diversity and innovation, striving to provide exceptional value to customers while fostering a positive and productive workplace. Join us in our mission to revolutionize building temperature efficiency and embrace a sustainable future.

Field Support and Assistance: Collaborate with Field Supervisors to perform various tasks, including taking measurements, opening and closing radiators, and upgrading firmware.

Assist in conducting site surveys and equipment upgrades as directed by the supervisor.

Customer Service: Utilize your customer service experience to ensure client satisfaction during on-site visits and interactions.

Equipment Maintenance and Repair: Maintain, service, troubleshoot, repair, and install company field equipment to ensure optimal performance.

Technical Skills: Demonstrate proficiency in the proper use of hand tools, power tools, ladders, and facilities maintenance equipment.

Possess the ability to handle physical demands of the role, including lifting and carrying objects weighing up to 50 lbs.

Teamwork and Collaboration: Thrive in a team-oriented environment by effectively communicating and coordinating with colleagues to achieve project goals.

Flexible Work Environment: Willingness to work in various assigned locations based on project requirements.

Reliable transportation is essential for commuting to different work sites.

Associate Degree Required

Ability to travel 100% of the time within the NYC metro area

Previous experience (4+ years) in customer service is required.

Proven ability to work in physically demanding roles.

Strong technical aptitude and hands-on experience with hand tools and power tools.

Familiarity with equipment maintenance and troubleshooting procedures.

Ability to adapt to changing work environments and handle multiple tasks efficiently.

Excellent communication and interpersonal skills to ensure effective teamwork and customer interactions.

Join our team at Kelvin and contribute to our mission of transforming buildings into energy-efficient and sustainable spaces.

Please note that the job responsibilities and qualifications may vary based on the specific requirements of the role and project needs.