Branch Manager

Job Overview World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re seeking a Branch Manager to guide customers on their financial journey, leading a dedicated team focused on exceptional customer care. Salary: $39,000 – $49,000 with Bonus Opportunity. What You’ll Do Facilitate excellent customer service, leading team members by example toward customer care. Thoughtfully manage team members – directing, mentoring, and delegating their daily tasks. Address customer needs holistically, from pairing them with the right loan to assisting with taxes. Thoughtfully sell new & existing World products to help customers meet their financial needs. Support, collaborate with, and lean on the strengths and talents of your branch team. Maintain strong customer relationships and build community within your branch. Foster relationships in the community that organically drive loan & tax business to the branch. Qualifications A way of making both customers & team feel understood and taken care of. The willingness to evolve to meet needs and embrace new ideas. Absolute team player – pitching in when needed and accepting help, too. The ability to negotiate, strategize, and plan. Passion for customer service and quality-driven problem-solving. Management experience or history of strong teamwork: people skills are everything. A positive influence and the motivation to grow in leadership. Driving Requirements Must possess a valid driver’s license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Physical Demands and Working Conditions Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. Occasional local travel; may include extended hours, evenings, or weekends. Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. Regular, reliable attendance and punctuality are essential. Benefits Health, dental, vision, and life insurance available to full‑time team members the 1st of the month following 30 days of employment. Paid holidays, sick days, vacation time, and a 401(k) plan with company match. Paid volunteer hours each year. Equal Employment Opportunity Statement It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities. Disclaimers Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. #J-18808-Ljbffr