MODTP Coordinator

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF’s Mayor’s Office of Deed Theft Prevention (MODTP), located within the NYC Department of Finance (DOF) and reports directly to the Commissioner of Finance and the NYC Mayor’s Office, is responsible for identifying emerging deed theft trends throughout New York City, coordinating outreach and education efforts, assisting residents with navigating available resources, and facilitating referrals to appropriate legal and investigative partners. MODTP is seeking a MODTP Coordinator to support community development programs, intake coordination, community outreach, and administrative operations associated with the deed theft prevention initiative citywide. The ideal candidate will play a key role in assisting residents, coordinating with partnered agencies and legal service providers. Reporting to the Director of MODTP, the selected candidate’s duties and responsibilities will include, but are not limited to the following: Conduct intake interviews and gather relevant documentation from residents contacting MODTP. Coordinate meetings, maintain calendars, and support office operation and special projects. Respond to calls, emails, online inquiries and correspondence in a professional and timely manner. Coordinate referrals to appropriate agencies, legal service providers, and community partners, including the New York State Attorney General’s Office, the NYC Sheriff’s Office, and other participating organizations. Assist with tracking cases, maintaining records, monitoring the status of homeowner’s referrals, and follow‑up activities. Assist the Director, Deputy Director, and Ombudsperson with required tasks. Assist with planning, implementing, coordinating, monitoring and/or evaluating programs and processes providing important community services to homeowners. Assist with intakes and customer complaints to assist in the referral process. Support community outreach initiatives, and informational sessions related to deed theft prevention and homeowners’ awareness. Prepare spreadsheets, reports, memos, and briefing materials as needed. Perform other duties as assigned. Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Preferred Skills Strong interpersonal, organizational, and communication skills. Experience coordinating community-based programs. Ability to manage multiple assignments and prioritize work in a fast-paced environment. Experience with deed theft prevention, housing advocacy, foreclosure prevention legal services coordination, or real estate related matters is preferred. Proficient in Microsoft Office suite and familiar with case management or tracking systems. Experience exercising discretion and confidentiality with sensitive information. Excellent organizational skills with the ability to work proactively and to prioritize work. Ability to work effectively with government officials and the public, and individuals in sensitive or complex situations. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr Department-of-Finance