Account Analyst

Job Title: Account Analyst

Department: Independent Aftermarket

Reports To: Key Account Manager

Location: Durham, NC

Position Summary

Hengst North America is seeking an Account Analyst to join our growing North American Aftermarket team. This is a great opportunity for an early-career professional who enjoys working with data, solving business problems, and building strong customer relationships .

This role combines data analysis, account management, and customer-facing communication . You'll analyze sales, inventory, pricing, and market data to identify opportunities and make recommendations that help customers grow their business.

You won't be selling products — you'll use data to understand what customers need, where opportunities exist, and how Hengst can help them capture additional sales.

We're looking for a junior, high-potential professional who combines analytical ability with strong communication and relationship-building skills.

Qualifications

Required

• 1+ year of experience in sales, customer support, or another customer-facing business role .
• Strong Excel and data-analysis skills.
• Excellent communication and presentation skills.
• Strong organization and problem-solving abilities.
• Comfortable working directly with customers and senior stakeholders.
• Willingness to travel approximately 25%.
• Bachelor's degree or higher

Preferred

• Automotive aftermarket experience is strongly preferred.
• Experience in supply chain, inventory, finance, business analysis, or customer service.
• Experience with pricing, RFQs, forecasting, or cost analysis.
• Experience working in an auto parts store, automotive shop, distributor, or related environment.

Success Metrics

The right person is analytical, personable, polished, and eager to learn . You should be comfortable spending part of your day digging into spreadsheets and the other part presenting your findings to a customer.

Automotive aftermarket experience is a plus, but we're also open to candidates with strong backgrounds in supply chain, inventory, finance, sales, or customer service who have the analytical and interpersonal skills to succeed.

Working Conditions and Physical Requirements

• Hybrid office environment
• Ability to sit, stand, or walk for extended periods
• Ability to occasionally lift up to 25 pounds
• Ability to communicate effectively in the work environment

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Travel Requirements

• Estimated travel: 25% (roughly ever quarter)
• Domestic / International travel expectations

Why Hengst?

Join a collaborative global manufacturer where you'll build experience across account management, data analytics, sales, finance, and customer relationships while working directly with major North American customers.

Disclaimer

This job description outlines the general nature and level of work expected for this position and is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Duties may change at any time to meet business needs.

Equal Employment Opportunity

The Company is an Equal Opportunity Employer and does not discriminate against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.